Pompeii3Reviews of pompeii3.com

Update; [[I happen to be near a reputable jewelry store that I was familiar with and after lunch. I stopped in and asked them about the quality of my ring, he looked at it through a microscope and used a handheld tester. Only one of the stones tested as real even through the microscope he felt uneasy about three of them. The handheld said those three were moissanite mind you the fifth one was real, but the fourth one he said he thinks it’s just glass. I was afraid to show him the 2 1/2 carat stone ring I had just recently purchased which looks really nice and my amateur ability to look at the stone in the 2 1/2 carats. I think they’re real but I didn’t wanna know the truth at this point. I feel I’ve been taken on the first ring I bought from them.]] I bought a 1.5 ct Lab grown 10k white gold ring. The picture didn’t match heft of the ring. Very thin and inner ring isn’t solid and makes it not so comfortable. My biggest issue 1 stone came out. Lucky I was to find it as I stepped on it bare foot in my kitchen. Called about it GS was fine but why send it back to much trouble. I’m getting it reset at a jeweler. Jeweler said stones are LG quality but poor setting.

The review instructions ask for me to be honest and instructive. OK, Be a better business to your customer!! There is no customer service!! I sent a ring back for size exchange. They approved the exchange and provided the mail address. USPS tracking said they received 2/12/24, but I can't get an answer for when I will get my replacement. No answers to phone calls, no answers to Messages, no answers to emails. Do not do business with this company if you expect to have good customer service or get your money's worth. I am out $1400 and may have to pursue legal actions.

I ordered 2 1/4 carat natural diamonds to replace a pair I lost. My lost pair were that size. They came, and I'd say they are around 3/4 carat each, so 1 1/2 carats total. They certainly aren't anywhere near the size of the listing photo, or the earrings I was attempting to replace. Although I haven't had them tested, from my experience buying and owning other natural diamonds, I have a suspicion that they might be lab grown. They certainly look it.

Bad experience I bought a diamond bracelet from Pompeii3. When i got the item the gem quality was not at all what what i had ordered. The gem quality was very low and very far from the ordered quality. I returned the item with all the hustle of duties etc and the return document from pompeii3 was not usable as the value was not defined in a currency. When Pompeii3 got the item back they apologised and said that they had shipped the wrong item. After discussing the issue with them for some time they agreed to refund the return shipment as well as the item. So i have payed 100USD for the shipment to me that they wont refund and got a lot of difficulties with shipping, duties, customer service etc.. because they shipped an inferior product to the product i ordered. So a bad experience and it seems suspicious that they "accidentely" ship an item with inferior gem quality.

I bought a ring, a pair of earrings and a necklace all at the same time. The ring was advertised as 0.5 CTW, but it was actually 0.4 CTW when it came. The diamonds are not clear, they have a yellow tint. The earrings were supposed to be nine small diamonds in a 3x3 square. The diamonds were different sizes, so the earrings are not perfect squares. Also, the diamonds have a yellow tint. The necklace never arrived. The prices are nice, so if you don't look close enough, you won't be able to tell the difference. I, personally, won't be using them again.