Ted R.
This company makes junk do not buy from…
This company makes junk do not buy from them waste of money. Sending ring in for the second time in 9 months. DO NOT BUY THEIR PRODUCTS
For exclusive designs, ethical diamond jewelry, and great prices on engagement rings and wedding ring sets, shop the best online jewelry store, Pompeii3!
Pompeii3 (pompeii3.com) has 292 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Jewelry & Watches · Chicago, Illinois
Excellent
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Jewelry & Watches · Chicago, Illinois
Excellent
Showing 93 reviews with 1 star · Clear filters
Ted R.
This company makes junk do not buy from them waste of money. Sending ring in for the second time in 9 months. DO NOT BUY THEIR PRODUCTS
KM F.
Read the BBB complaints to see how shady this company is. Tennis bracelet broke on first wear. Shipped broken one back at my expense of $25. Received a replacement which broke AGAIN on first wear. Shipped back again for $25 after being told I’d get a refund. They did a 180 and instead shipped a lower quality bracelet after it was documented I did not want one and the forms were submitted for a refund. Run far away!
Tyler W.
This company is an absolute joke when it comes to customer service and keeping promises. It’s been 12 days and counting for an item that said would ship overnight. The customer service representatives that answer the phone aren’t actually at the company and offer no real help whatsoever. Buyer Beware!!
Yaling Y.
Terrible company, fraudulent information on website. Stated that items will arrive by Christmas if ordered by 12/20, ordered before then and it will not even ship until January. Now I don’t have a gift for my family. Awful company as customer service did nothing to help.
Shanna M.
The stones in the earrings I just bought, are fake. And to think I had paid $500.00 for them. They said they shipped out 1 carat stones, but most like 1/8 or 1/4. I had sent an email, no response.
Stormy D.
Bad STAY AWAY! I was told that they would see if I qualify to make payments on a ring. They said it would not impact my credit to see if I qualified. It took my credit score down 15 points! They are very untrustworthy. AVOID AVOID AVOID AVOID. Go to a reputable dealer. I will take my 12 thousand else where.
Karen P.
I placed an order for an engagement ring and paid $17.99 for Federal Express 1-2 day shipping. After 5 days of not receiving tracking information, I sent customer service an email for a status update and their response was “Rome was not built in a day, it takes time to manufacture my ring and my item will be shipping by 3/31. My order was placed on 3/15. The website does not say anything about manufacturing. It states will ship in 1-2 days from our warehouse, so I requested a refund of my expedited shipping charges. I was told that my ring would be shipped USPS if they refunded my money. This is my 3rd time buying from them and will be my last. Beware……they are not trust worthy. I finally received the ring on 3/29. It's pretty but it was not worth the hassle.
Dori M.
poor quality diamond and not the size advertised