Ljd
Horrible Quality and Liars. Company Filters Comments
I got two Chainsaw Man hoodies. The quality of the hoodies are terrible and nothing like they show on social media or product photos. The fabric is thin and shiny like costume fabric and the design is just a vinyl ironed on terribly into the hoodie. One of them is bubbled out and not adhered correctly. The price tag does not reflect the quality whatsoever. Customer support ignored me and when I tried to reach out on social media, none of my comments showed up meaning they are most likely filtering all comments for review. My one-star reviews were never posted on the site. They won't let customers post honest reviews and hide the bad quality behind good product photos, videos, and moderated reviews. I do not recommend buying anything on their site Update 2/22/24: It has been literal months but the company has tried to take my review down twice now. I am assuming this is in hopes I would have lost the evidence of my order by now. Just another reason not to buy. They do not respect their customers
Response from PomelClothingJul 22, 2024
Thank you for your candid review. We are grateful for your feedback and are committed to making things right.