Jennifer
Great customer service.
Great customer service.
Response from Pollfish Market Research PlatformSep 16, 2019
Thanks, Jennifer! They're a great team to have around!

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl
Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 309 reviews with 5 stars · Clear filters
Jennifer
Great customer service.
Response from Pollfish Market Research PlatformSep 16, 2019
Thanks, Jennifer! They're a great team to have around!
Gregg W.
Outstanding product, terrific service, all at a reasonable price.
Response from Pollfish Market Research PlatformSep 16, 2019
Thanks, Gregg! We appreciate this feedback and will keep doing our best!
Michael S.
Tremendous value, quick/helpful customer service, fast speed to market, great user experience. If there were 6 stars available, I would offer that rating.
Response from Pollfish Market Research PlatformSep 16, 2019
Thanks, Michael! We give you six stars too! ★★★★★★
Ghaydaa
Very professional and efficient service. Customer service was very cooperative and helpful.
Response from Pollfish Market Research PlatformSep 16, 2019
Thanks for your review, Ghaydaa! We always try to be helpful.
Premkumar A.
I ran 3 surveys with Pollfish for 300 responses. The customer service had been awesome. They have a live chat battalion that comes back to your queries within a few minutes. I felt I was in safe hands who are experts in running surveys as I came to know in a chat that they review every response before publishing it back to researchers. I would highly recommend their service, unless you are a pro in running surveys.
Response from Pollfish Market Research PlatformJan 10, 2019
Thanks, Premkumar! We do get a lot of compliments on our "live chat battalion," certainly the unsung heroes of Pollfish! They've been an excellent resource for a number of our clients who have been overwhelmed by launching their first surveys, to platform useage questions, even to better understanding of how to set up surveys or frame questions. Glad they were able to help you with your needs!