Pollfish Market Research PlatformReviews of pollfish.com

Scummy scammy polls that let you go complete them and then say they have been declined. Awful and do not trust.

The platform mas misleading with guiding the survey design, leading to something that biased the sample. Then when I complained asking to refund for the missing sample that I would need to fix this, the support team was unable to understand the situation and didn't solve a single thing

“We will not be using it again.” First, the Pollfish interface has certain limitations, such as the inability to set required/optional questions, no option to go back to the previous page, and an overall less intuitive survey editing process. More importantly, the quality of the collected survey results was extremely poor: surveys designed to take 3–5 minutes were completed by more than half of the respondents in just 1–2 minutes. These responses are clearly invalid, if not fraudulent. In this situation, how can we possibly continue using this platform? Overall, our experience with Pollfish was very disappointing. May I ask if it is possible to request a refund for the invalid survey responses?

Fast customer support, but never answering my needs

Horrible customer service who lies! Made all claims about terms and conditions, and when I reviewed terms and conditions separately, they admitted to lying to me.

Cool survey creation, horrible user experience. I don't understand why can't I make small edits (e.g. delete a question/fix a typo) on a launched survey, with close to none responses. No i DON'T WANT TO RESEND the survey link to my audience, nobody likes spammers. Even google forms allows you to do that, and its free! Thanks for ruining my survey

Very disappointed this year. This is the third year in a row that I've used Pollfish for an annual survey. In the past, this took max 2 weeks to complete. This year, it took over 2 month to complete. Validation keep dropping the completion count. I appreciate that they validate, but I missed my deadline to turn in the results with my year end project when I started 4 week before my deadline. I wont be using them again.

Upon using software, their AI feature kicked in, auto generated questions. I went ahead moved forward with going live as it said this will be reviewed with poll fish but it wasn't. Had questions on my poll that had nothing to do with my project, screwing up my data. I've used them many times before, now taking business else where.