customer
Great service and fast customer support.
Great service and fast customer support.
Response from Pollfish Market Research PlatformDec 21, 2020
Thank you so much. We truly appreciate your kind words and hope to see you again soon!

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl
Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 309 reviews with 5 stars · Clear filters
customer
Great service and fast customer support.
Response from Pollfish Market Research PlatformDec 21, 2020
Thank you so much. We truly appreciate your kind words and hope to see you again soon!
Stefan S.
This is a great tool to receive feedback easily and quickly. I use it for feedback about icons, user interfaces and things related to software development / usability / ui design. Sometimes I can feel that it is more designed for larger campaigns than this, but it is still a good way for me to find out if people understand the meaning of an icon or like it within just a few hours. And I really have to thank their support team. They are just excellent! Friendly, helpful and incredibly fast.
Response from Pollfish Market Research PlatformDec 16, 2020
Thank you so much, Stefan! We truly appreciate your amazing feedback. We hope to see you again soon.
customer
Great platform!
Response from Pollfish Market Research PlatformDec 14, 2020
Thank you so much! We hope to see you again soon.
customer
everything wens as smoothly as possible, even more smoothly than previous times.
JL F.
Great service!
Response from Pollfish Market Research PlatformDec 7, 2020
Thank you so much!
Saveraa
Your support was fantastic. I think I asked 3 separate questions on separate days and each time the person helping me was knowledgeable and could help quickly. Survey results are also nicely presented. I would definitely use you again!
Response from Pollfish Market Research PlatformDec 7, 2020
Thank you so much, Saveraa, we are genuinely happy with your amazing feedback.
Freddie
Goog experience and fast results.
Response from Pollfish Market Research PlatformNov 27, 2020
Thank you so much, Freddie! We hope to see you again soon.
Sara M.
I think the platform is easy to use, intuitive, and furthermore, if I have any questions, the Live Chat is always a great help. In general, Pollfish customer service is one of the best I know. All the people from Pollfish I've worked with are efficient, fast, and offer great solutions and help. A massive thanks to all of you.
Response from Pollfish Market Research PlatformNov 23, 2020
Thank you so much, Sara! Our amazing Support team would be glad to assist you again, we are genuinely happy that your Pollfish experience is great.