PoligluReviews of poliglu.com

Buyer Beware! I saw an ad for their translator product pop up in my Facebook feed, and when I went to their website, poliglu.com, it says that they are offering a 50% off discount, making the product $89.00, versus $178.00. I decided to buy one, so I clicked on the green button on the website and was taken to a page where I filled in my name, address, and credit card information. Unbeknownst to me, the website automatically highlights an option to buy four of the translators for $220.00, which I did not catch before I had my order processed. I only wanted ONE! Why try to trick the customer? Obviously this is VERY deceptive! I called today ( the next day ) and was told that my order had already been shipped from a warehouse oversees and that I would have to wait until I received the translators to return them. Yesterday was Sunday. How could this be? They tried to offer me some other merchandise if I would keep the translators. I said NO. I only need the one translator. The icing on the cake is that I have to send them, at my expense, to Lithuania to return them! I have already called my credit card company to dispute this charge, and they are helping me. I told them the full story, meaning that I was "tricked" into buying four of these devices, when I thought I was buying only one. Because of their shady business practices, I will now be buying NONE! UPDATE on 7/18/23. I was called by someone from the company, after they saw my review here, and my credit card was refunded the full amount, but my review stays the same until they change their deceptive marketing techniques and drastically improve their return policy so that people do not have to send their return to Lithuania, at their expense, to get a refund. I was not offered a refund until I wrote this review, unless I wanted to send the translators back to Lithuania. I will be checking their website periodically for improvements, as I do not want anyone else to get burned by this company.

The attitude of your customer service

aun tngo que verificar el funcionamiento,porque debo traducir las instrucciones del ingles al español

כתבתי לכם אין הוראות הפעלה בעיברית והווליום חלש מידי

Je n'ai toujours pas reçu ma commande au bout d'un mois. Le suivi du colis indique un long périple à travers le monde...je demande le remboursement intégral et immédiat de ma commande, soit un total de 105,95 ( 89 + 16,95 ) Numéro de commande 6MVGKLR. Y. Bray

This company is dodgy. I purchased a translator and insurance from them. I made attempts to cancel order before shipment was confirmed and they lied that item had been shipped. They refused to cancel the insurance as well. One after their reps asked us to decline receipt so item can be returned to them which we did. Till date they have not acknowledged receipt of item nor refunded. Attempts to get them to file a complaint through their postal service to activate a claim has also failed. According to them, they do nothing else after a few months of shipping. One wonders what the insurance was for. They lack flexibility & are a very difficult company to deal with. Here's the confirmation number #v61n6a you need. I'm been asked for numerous personal info on a public fora by this company. I have sent several emails to this coy in recent days and also recieved emails from them saying that they do not do anything after 30 days of sending off the package. The postal service has also instructed that they start a claim from their end if they have not received the returned item and then reimburse us. It's our belief that a "return to sender" would be a unique case to the norm and so should be addressed until the item is retrieved or refunded. This company who have also charged for "non-refundable" insurance have deprived us the right to change our minds and have failed to do their due diligence to track and claim back their parcel and refund us our money. Within a week of the release of this review, this company refunded our money and have since apologised.

In het promotiefilmpje word niet getoond of gemeld dat je ook je mobiel nodig hebt met WiFi verbinding of via Bluetooth. Daar kwam ik later achter. Wat ik nog het vervelendste vind is dat het uitgesproken vertaalde geluid alleen zachtjes te horen is via de mobiel. Terwijl op het presentatie filmpje gesuggereerd word dat het geluid te horen is uit het apparaatje. Mogelijk werkt hij niet goed of een verkeerde instelling. Wie weet hier meer van? Er is achteraf contact geweest over het product en is naar tevredenheid door leverancier opgelost.

Je suis très content d'avoir acheter se produit, pour toutes les traductions que je dois faire. Que se soit par tel ou par visio ect est...