Steven S.
Easy to order
Easy to order, but too many add on items offered. They should be offered together as a package.

Poliglu Translator lets you communicate in more than 40 languages and delivers fast and accurate two-way translation that makes speaking with foreigners a breeze.
Poliglu (poliglu.com) has 517 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Steven S.
Easy to order, but too many add on items offered. They should be offered together as a package.
Laurent P.
C'est incroyable même quand ça semble fonctionner sa ne marche pas. Votre produit est un totale problème. Domage
Response from PoligluNov 26, 2024
Bonjour Laurent, Merci beaucoup d'avoir pris le temps de nous faire part de vos réflexions. Nous vous avons contacté via Trustpilot pour résoudre ce problème. Cependant, vous n'avez pas répondu à nos demandes. Si vous n'avez pas reçu les e-mails mais que vous souhaitez néanmoins que nous vous aidions, vous pouvez nous contacter en utilisant le formulaire de contact à l'adresse suivante : https://poliglu.com/contact. Veuillez fournir les données suivantes afin que nous puissions accéder à votre commande et la vérifier : Adresse e-mail où la commande a été passée Numéro de commande Nom complet Nous apprécions vos contributions à notre développement et à notre croissance. Nous espérons avoir de vos nouvelles prochainement. Équipe d'assistance Poliglu
Paddy W.
We ordered1unit. We received a confirmation email of our purchase of 3 units for 3 times the price. Tried for weeks to reach someone to say DO NOT SHIP US 3 UNITS!! Finally got someone on the phone who could barely speak English who said it was too late to change our order.. proved we ordered only one but she said they had shipped 3 and we could not return 2! WTF?! They charged our credit card and refused to refund us for 2 or all 3. This company is a total scam and should be banned from selling in Canada or anywhere else. Very angry and now we have 3 of these stupid things that don’t work anyway!!!
Response from PoligluNov 26, 2024
Hi Paddy, Thank you for taking the time to share your feedback with us. We value your input and appreciate your engagement. We reached out to you through Trustpilot to address the issue you raised; however, we have not yet received a response to our inquiries. If you have not received our emails but would still like assistance, we encourage you to contact us directly via the contact form available at the following link: https://poliglu.com/contact. To facilitate the resolution of your issue, please provide us with the following information: - Email address associated with the order - Order Number - Full Name Your contributions are vital to our ongoing development and improvement. We look forward to hearing from you soon. Poliglu Support Team
Krisi T.
I received two of these devices and I realized there was no the language I needed. Ask them to provide me a way to download it somehow (they even have an app). No one gets back to me. I realized I could not use these devices and asked them to help me to return the devices - they sent me a link and I had to pay for the shipping which was more than the price of one of the devices. It's not worth buying this product. It's much better to just use Google Translate! Your money is thrown away if you buy this product!!! DON'T BUY IT!!!
Response from PoligluNov 26, 2024
Hi Krisi, We value your feedback and thank you for taking the time to share your experience with us following the resolution of your concerns. We are pleased to inform you that our customer service team successfully resolved your issue on November 27, 2024. Please do not hesitate to reach out if you require any further assistance. Your insights are invaluable to us and we are grateful for the opportunity to learn and improve from your input. Thank you for your continued support. Poliglu Support Team
Arnie S.
The website is easy to walk through. Very intuitive and product is clearly defined. Haven't looked at YouTube yet for help. Hope its there. It would complete the purchase.
Chris
Same thing here, ordered 1 was billed for 4 at checkout, I have sent 6 emails to process my return with no reply at all, no answer on the phone # they provide just rings and rings then hangs up, this seems like a scam.
Response from PoligluNov 21, 2024
Hello Chris, Thank you for sharing your feedback with us! We wanted to let you know that our customer service team was able to successfully resolve your issue on February 2, 2025. If you ever need help with anything else, please don't hesitate to reach out. Your input is incredibly important to us and we are always looking for ways to improve. Thanks again for your continued support! Poliglu Support Team
ronald B.
Prices were good
Jon H.
I love the convenience of the app and I keep it on the lanyard around my neck and speak about the things I'm doing and I instantly learn how to say them in german!