Kenn H.
I've purchased mine last Black Friday…
I've purchased mine last Black Friday sale. Polar Dive was go great and affordable. The sauna was my next target!

Creator of the most portable & affordable Ice Baths on the market - Polar Dive USAPolar Dive USA is a leading American cold plunge and ice bath brand dedicated to making cold water therapy accessible, affordable, and easy for everyone. Founded in Miami, Florida, we design and sell portable inflatable cold plunge tubs, premium commercial cold plunge tubs, and powerful app controlled water chillers that cool, filter, and sanitize your water automatically, so you can enjoy a perfect ice bath at home every single day without buying bags of ice.Our best selling cold plunge tubs are built for athletes, biohackers, and everyday wellness enthusiasts who want the proven benefits of cold exposure, including faster muscle recovery, reduced inflammation, improved circulation, better sleep, and a stronger mindset. Every Polar Dive chiller features smart app control, so you can set your temperature and schedule from your phone, plus 20 micron filtration that keeps your water crystal clear year round. And with our full commercial product line, gyms, spas, hotels and recovery studios can outfit their facilities with the same trusted cold therapy equipment, built to handle heavy daily use.Wondering if Polar Dive USA is legit? Read our verified customer reviews right here on Trustpilot. We are a real US registered company, not a scam or dropshipping operation, with fast shipping from our US warehouses, responsive US customer support, a manufacturer warranty, and easy setup that takes minutes.
Polar Dive USA (polardiveusa.com) has 235 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 191 reviews with 5 stars · Clear filters
Kenn H.
I've purchased mine last Black Friday sale. Polar Dive was go great and affordable. The sauna was my next target!
SCOTT G.
I reached out asking where I can buy filter they responded quickly and said it will be available soon pn their website. I wish they add the filters soon so I can have a spare. Loving the polar dive chiller so far
Brian H.
I encountered a problem with my chiller, I reached out to customer support. They promptly diagnosed the issue and provided step by step instructions to fix it. Outstanding support and a fantastic, affordable product!
JV W.
This ice bath and chiller is perfect for my budget and lifestyle. But what has made my experience with this particular product amazing is the STELLAR CUSTOMER SERVICE. They are thorough, solution oriented and dedicated to helping maintain a positive experience, understanding the importance of my love of plunging! I recommend this company and product with enthusiasm.
Bryan P.
My chiller came 1 week delay, but over all I'm loving the chiller been using it for my self therapy I had a great sleep so far since I started using the ice bath. It was the regular chiller that I purchase last October, I think I'll be buying new one for my son as a gift. I think its cost efficient. Thanks you
Kristin T.
I hesitantly reached out just now to this company after a terrible experience with Polar Dive this summer. I was met with a surprisingly immediate response! I was quick to realize they are under new management. This is the best I have seen a new management work to fix the wrongs of the past. I can earnestly say that I highly recommend this company. It's a new day for Polar Dive USA! I believe in second chances and strongly suggest that you give them a try. They care about their customers and communicate generously until the customer is satisfied with their products.
Response from Polar Dive USANov 18, 2024
Dear Kristin, We’ve looked into our system but were unable to locate any orders under your name or the email you provided. We’re truly sorry to hear about your experience and want to make things right. Your feedback is important to us, and we’d like to resolve this for you as quickly as possible. Please reach out to us directly at [email protected], referencing your review, so we can investigate further and ensure the appropriate steps are taken. Thank you for giving us the opportunity to address this matter. Best regards, Jamiee Customer Service Team Polar Dive USA
Shane
I can't speak more highly of Polar Dive's commitment to excellence as far as support and quality of product. It's one of my all-time favorite purchases. In part, I bought my plunge to change my state in those times of decision when trying to break a bad habit. This plunge works for that and I see it as a true blessing. There's a calm, quiet confidence that follows a 6-min plunge at 55 degrees that cannot be described adequately. You've got to feel it for yourself. Thank you kindly, Polar Dive.