Polar Dive USAReviews of polardiveusa.com

The chiller is a great product and arrived on time. They also answer your questions quickly!

Excellent quality and customer service! The Polar Dive cold plunge is well made and easy to set up. Everything about the experience has been smooth, from unboxing to installation. The customer service team was responsive, knowledgeable, and helpful every step of the way. You can tell this company stands behind their product. Highly recommend!

I ordered a polar dive chiller and tub. Upon delivery I was missing some parts. The customer service was excellent they shipped out the missing parts and had me enjoying my polar dive in no time. Everytime I reached out to customer service they resolved every issue and went above and beyond my expectations to ensure I was a satisfied customer. I love my cold plunge and thank the staff for solving every issue I had.

Excellent Company..Responsive to Queries, the product works great..I always get intelligent and responsive answers to my questions. We had another..slightly cheaper Chinese brand on amazon at first.. never a response to queries..none..polar dive is a breath of fresh air ! and the cold plunge benefits are great and the system has been flawless.

There were unexpected delays and the company went above and beyond to reassure me on arrival. Once I recieved the tub and cooler, it was everything that I was promised. Easy set up and after a month of use, I am feeling better joint relief and less stiffness overall. Excellent product

As important as the enjoyment, and the great experience of using a cold plunge almost daily, for me has been is the enjoyment of dealing with polar dive as a company! I had some questions About programming and getting the tub to work in my specific temperature requests, I dealt with a gentleman by the name of Tyrell that was outstanding, and unfortunately, in today’s world, very unique in his, and his companies total focus on 100% customer satisfaction! Their responses and abilities to satisfy me as a customer pleasantly surprised me as to how far they would go to assure me that my needs and questions were handled 1000%.

There were some shipping mix ups to start but Max and the team were able to get it sorted out and made sure the customer is happy. I installed my polar dive max tub and it is awesome. I highly recommend this tub.

I ordered the chiller and tub for my leg surgery recovery, Calvin was responsive although it came 5 days late still glad it work great!! Thanks huge!