Polar Dive USAReviews of polardiveusa.com

Top Tier Customer Service! The chiller I received from Polar Dive didn't work as anticipated initially, but the communication, and dedication of the customer service team at Polar Dive has been exemplary. Any questions/issues are responded to within 24 hours, and I am currently waiting for my replacement chiller to arrive so I can continue my cold plunging. While I was waiting for my replacement unit I received a call from one of the executives of the company, and he wanted to know what he could personally do to make sure I was happy with the product and Polar Dive overall. This level of customer service just doesn't happen any more in the US. Thank you to the whole Polar Dive team for the service you've provided. Sometimes electronic products don't work, and this team has gone above and beyond to make sure I am happy as a customer, and that is just so rare. Thank you again!

Excellent customer service - immediately replaced my chiller when it arrived damage. Product works great.

Exceptional customer service! A lot of business “write you off” after you purchase the product, not Polar Dive USA! New and existing customers are in for a rare treat in quality service that you can rely on!

Polar dive has the best costumer service I have ever received .they have answered every question I have had in a timely manner !they have gone completely out of they way to fix them as well . I’m so happy I decided to to go with polar dive on costumer service alone will definitely be a life time costumer just for the customer service alone. The recovery I get from the cold water is top notch as well I have had a few problems with lid and chiller but like I said the costumer set team saved the day and Evan though I’m over my return time the sent me a new one thank you polar dive

My lady bought me the Polar Dive Pro for my birthday and its been a TOTAL GAME CHANGER! I have super achy joints from a decade of service in the military, so running leaves me in pain constantly. I started plunging immediately after my runs, and it has been the greatest relief. No aches or pains after I run! I'm in the gym constantly and this helps me recover on hard training days! 10/10 recommend! 6 stars because 5 isn't enough!

I got this plunge and was so excited set it up and had a couple I think user error so I contacted support and wow talk about response time and so much help! They not once try to push me off or anything. They helped me until i was satisfied and everything working like I was expecting! Highly recommend these guys and the product itself is quality I have been cold plunging for almost 5 years now and have had a couple different types and absolutely love this one!

I have been using the Polar Dive Chiller as well as the original pod for about 3 months now, and it has been exactly as I expected from the advertising on their website. The product itself is amazing and cools the water down within a couple of hours, and it has been a mandatory part of my recovery regimen since I bought it. Apart from the product, the customer service has been stellar! They respond quickly and are extremely diligent with their customer support. Can't recommend this brand enough!

Polar Dive has excellent products at the best price. I have researched cold plunging a lot and they are the best value out there. I found the customer service to be exceptional too. They worked with me to get the right products for my needs when I needed to do some exchanging. They made it fast and simple. Everything about Polar Dive is great!