PokerChips.comReviews of pokerchips.com

I ordered custom poker chips for a memorial charity golf tournament and was given a delivery date of April 14. Based on that, I planned to include them in goodie bags for about 90 attendees. After placing the order, I received an update saying they would not arrive until April 20 at 9 PM—the same day as the tournament, which started at 12 PM. That alone made the order unusable. To make matters worse, the shipment had the wrong ZIP code, and as of April 24, I still have not received the chips at all. I have sent multiple emails and have only received generic “sorry” responses with no real solution or urgency. At this point, the event is over and the chips are completely useless to me. This was for a charity event, and the lack of communication, incorrect shipping information, and missed deadlines caused a lot of frustration and disappointment. I would not recommend using this company if you have any kind of deadline! I asked for a refund since the product did not arrive in time for the event it was ordered for and they won’t answer me!

I made an order, never got it and I disputed the charge with the bank. The customer service writes after a while and tells me it was due to a hurricane, which I totally understand but I had ordered my chips somewhere else by this point, but didn’t get a refund at all, no product and they told the bank it was approved by me. This is not fair at all and I didn’t get the product or the refund at all.

I have tried to order twice and the items are not available. I should not be able to place an order and pay for it if you don’t have it. I’ve given up trying to order from your company