Poke CollectReviews of poke-collect.com

Cancelled my order Claim it is due to fraud protocol, which given sounds like a load of crap (tried to pay with gift card but didn't factor exchange rate so it failed so then paid with master card), but I am welcome to order again but surprise everything I ordered is now out of stock. When I brought this up staff were rude over email and said I was not allowing them to give context, yet they didn't let me give context to why the initial order failed. I think they just oversold their stock and were looking for any reason to give orders the shaft. Do not buy from these people. Rude and dishonest.

So I was chosen as the Monthly winner for their contests didn't even win anything accept for a chance to win a bigger prize. And I had to do tasks like downloading other apps to even put my email and other information in! Absolutely no. Don't enter their contests or giveaways huge disappointment

Opened and reglued and sold. You can tell the corners gave out and when you open the booster pack it rips completely but the top stays intact, awful don’t do business with them.

I just sold a bunch of singles to there buylist great shop.they sent me my payout super quick. There customer service very helpful and quick response…..

I have filed a report with the BBB and they have choosen to ignore it. My next step will be contacting the FTC for deceptive business practices! I've been a customer for many years but not anymore. I've recently had products replaced with what they deem as a worthy replacement. I was never asked if I wanted a replacement for blister packs they didn't have in stock or choose a full refund. What they did instead was mail me five loose booster packs from a booster box they already opened packs from and once they hit the big chase cards they use those in replacement for a 3pk blister that includes a promo card and a coin. I collect sealed products and if I order a blister pack with a promo I expect that's what I'll get or I get my money back! I'm furious! I've sent several emails which have all gone ignored just as the complaint with the BBB was! Buyer beware you may not get what you paid for! As a consumer, I should have been given the choice of getting a full refund and that choice was taken from me. It also left me without the $300+ to go elsewhere for the blister packs with the promo cards.

too money hungry, even if the products are kept around market price. Doesn't sympathize with the customers.

I placed an order with them for a few products. Within 3 minutes, I emailed them asking to cancel when I discovered they wouldn't ship the item for months. They refused to cancel my order without keeping 10%. I begged them and they still refused. For a pre-order of stock they didn't even have. 3 minutes. No mercy was shown to me but they kept my money. Read their scummy return policy before you order with them.

Once a great place to visit both online and in person. Ruined by greed and poor customer service. Spent years and massive amount of money with the business before they were brick and mortar but in the past year to see how the owner treats customers makes me ashamed to have ever spent a dime with the business. I would avoid this place at all cost if you want customers service or to be respected as a customer you will have better chances with Walmart, Target, BestBuy or other LGS.