Leandro O.
Pessoal points2shop
Pessoal points2shop, nao consigo acessar minha conta diz usuario e email ja existe e para por ai, nao consigo acessar site o que aconteceu?

Points2shop is an affiliate marketing and advertising business that offers consumers points or cash to perform certain activities (filling out surveys, completing offers playing games, using apps, etc.). Points are redeemable for items from the reward gallery which includes items from amazon and a range of retail & gamer gift cards. Cash balances can be withdrawn in a variety of ways including paypal and checks.
Points2shop (points2shop.com) has 33 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Excellent
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33 approved reviews, newest moderated first
Leandro O.
Pessoal points2shop, nao consigo acessar minha conta diz usuario e email ja existe e para por ai, nao consigo acessar site o que aconteceu?
LIDARKSIDE
Points2Shop is amazing! I have gotten so much from this site! It is NOT a scam at all! Most of the bad reviews are from people who were banned for legitimate reasons (such as having a proxy, multiple accounts, or buying/selling referrals). I once got a fake plush here, but the admin was able to contact the seller and I got fully refunded. Recently, however, the Amazon-synced catalog has stopped working and I have to send in support tickets for manual orders (where an admin places your order for you). I sent my support ticket a week ago and they have not replied. I'm told they're really busy right now, but I hope they can reply soon. The customer service pretty good. I had account issues twice here, but the same user (agm2 is great!) fixed them. My username is PearlSquidFan, and I will gladly help anyone who is curious about signing up thanks to the review.
GAMESTER1001
terrible survey company don't join i was a member for a long time and was banned for "using a vpn or proxy' which i told them was an accident as i forgot i had vpn open in background on my phone then was banned permanently when i asked why and to fix my account they requested id and documents to verify who i am which i sent immediately when they asked for it and have had zero response for weeks on end what a joke of a company they will block you for no reason don't join what a waste.
TODD G.
I use to love Points2shop but they are one of the most unfair companies in gpt with terrible business ethics ,,i personally believe they are messing up the entire industry.The your-surveys platform that yall own need revamping like seriously...firstly we getting cents for 30-60 minutes surveys.then y'all decide to do maintenance whenever no the serves is down and i get no credit for my work. this happens everyday now tel me is that right put your self in our shoes and see how u like it. do u know how much credit im missing...but every month is reversals what about my missing credit..now today i have no idea whats going on did 10 offers points till say zero..this is a worldwide platform everybody globally is complaining...I've been voice my complaints since 2015 what is y'all problem really fix the router!!!..only think y'all care about is yourself..i want my credit i rightfully deserved since yall dont wanna take use serious i filing a report today at the bbb for unfair practice also have members filing with me so fix up!!!! i want all my your-survesy credit damn thieves!!!!!
Tyler P.
Points2Shop has paid me over $147 so they DO pay to those who keep saying they don’t. My only issue is the fact that I’ll work so hard throughout the day on surveys that sometimes are a half hour or longer of my day just to come on later to see they reduced my money and quality score because of answering the surveys “incorrectly”, but I can assure you I take my time and do my best to make sure that isn’t a issue. My account was also locked a few times because of this. Which the way I look at it is loosing me money. I am a member of other survey sites and none of them have ever blocked my account they just simply won’t credit me which isn’t the best either but better than getting your account locked to where you can’t use it. I am aware that Points2Shop isn’t fully in control of their advertisers but there should be some kind of system or method to reduce this problem because that seems to be 90% of the reason they get lower reviews if they simply fixed this issue I guarantee Not only will they get better reviews but more users using their platform. Other than that this site has crazy potential like I said it does pay they aren’t a scam they could just use a little work! Points2Shop username: tythetrip
Julie E.
You waste your time, completing surveys, you still earn 0 points. Im not banned but I was a member for a day and none of the surveys i completed earned me any points, just shows this company is a scam.
Response from Points2shopJan 16, 2019
Hello Julie, We are sorry to hear you were disappointed with your initial experience at Points2shop. Unfortunately disqualification from surveys is common as advertisers are looking for individuals with specific profiles to answer their surveys. For example, if a survey is looking at the brands of coffee consumers buy and you only drink coffee you will be disqualified. However, should you feel you have completed a survey fully then you can contact our support team with the date and time you entered into the survey, along with any screenshots you may have, and they will try to locate it in the system for you. We would strongly urge you to give us another chance and not be let down by one day of survey taking. We hope you visit us again in the future. Kind Regards,
customer
Absolutely useless for doing surveys on, I had a block on my account about a year ago because I didn't fill out a survey properly (which is a lie). I'm joined to about 40 survey panels and Never had this problem, so I sent several tickets as I wasn't allowed to access my account, then when the ban was lifted I wasn't able to spend the $32 dollars worth of surveys for at least six months and still can't . Do not waste your valuable time with this poor company, dreadful.
Response from Points2shopJan 16, 2019
Hello, We are sorry to hear about your experiences, we have contacted you requesting further information so we may locate your account and review your ban and the issue with your account balance. Kind Regards
B&B
I have been very fortunate to have been able to earn over $3,200 (mostly in points), in less than two years I have been here, from my survey earning opportunities, bonuses, and contest winnings on the site for good surveys. I do believe that, at the times, the admin, moderators, and some of the members have gone out of their way to appease my frustrations and answer my questions in tickets or in its Shout box, e-mail, etc. I also appreciate that my participation here is voluntary and that I don't have to earn for referals if I don't want to -- I have earned everything without refering anybody. Unfortunately, as of late, there's a problem with the site, and that is with crediting for completed (internal) surveys. There is a known problem and it's been stated by a moderator that it's more complicated, thus requiring more time to fix the problem. More and more time. The site is barely usable and am unable to participate with enjoyment as I once have. Additionally, it's not guaranteed that my completed surveys will result in credits I have earned, even after an audit is performed, once this problem is fixed. There are other issues with the site and the whole attitude toward survey takers who are not frauds and who have legitimate concerns about the functionality of the site. As of today, the problem STILL exists and I've lost patience and confidence this problem will get fixed, now it's a "small number" of us that are affected, some credits -- and one that is approved by the team or whatever -- have not been credited, and the same information is repeat. I'm asked again and again to deliver information I have already provided, and nothing. I do believe and feel that my participation on the site isn't welcomed and that my value as one of their survey takers is undervalued. Yes, administrators are working with me via a ticket with this, but it's the same response, time after time, no resolution, no hope, no nothing. The admin for my case I believe is genuine. However, there is just something not right with what's going on. A member wants to feel like their survey participation counts for something and that their voice matters, including expressing problems that are raised about the site that could be improved for a better survey-taking experience. I realize participation is voluntary and the credits earned are equivalent to some fun spending occasions, but it means more to me than that and the credits earned.. Again, I'm happy to revise my rating once things have improved and I will write as such to reflect updates that are favorable to a resolution of this ongoing, months-long problem. I would like to note that my criticisms don't come from a member whose account was flagged or banned or anything like that. My account is in fairly good standing. Thank you, for considering my concerns and complaints.
Response from Points2shopJun 12, 2018
Hello B&B, The issue you are experiencing with surveys is related to a third party and we have worked with them to resolve this. We have made significant progress and we are now crediting users for surveys when we receive reports. However, this can take a while and we appreciate your patience whilst this process happens. Our offers and support team care very much about all our users and this is why we have been actively tracking your offers and contacting clients regarding missing credits. I am sorry to hear that you feel your account has been marginalised and proper aid has not been assigned to you. however I can reassure you that this is not the case and we have set up a dedicated support ticket to work with you on this matter. I can see that our support admin has requested you send them the date and time of any surveys you are having an issue with instead of links. However, you are still sending them links which has meant they are unable to locate the surveys you are reporting to us. If you are able to provide them with the requested information then they will be able to better assist you. The surveys you have reported and provided information on which has enabled us to identify them had all been marked as drops. Some of these have been marked as completed on the clients end and payment will be awarded at the reconciliation stage. In fact, the survey you reported to us in your support message on 2018-04-19 has already been marked as completed and credit applied to your account. Furthermore, upon reviewing your account I can see that two surveys have recently been reconciled and credits applied to your account. This has affected a very small number of users and any that have reported issues to us are being worked with closely. It is not a case of users such as yourself being ignored, it is just that the process of resolving these drops is long and arduous. This is why credits take a long time to reach users accounts, we appreciate it is frustrating and wish there was a speedier way, but at the moment we kindly ask for patience whilst the reconciliation process takes place. Kind Regards,