Points2shop is an affiliate marketing and advertising business that offers consumers points or cash to perform certain activities (filling out surveys, completing offers playing games, using apps, etc.). Points are redeemable for items from the reward gallery which includes items from amazon and a range of retail & gamer gift cards. Cash balances can be withdrawn in a variety of ways including paypal and checks.
Points2shop (points2shop.com) has 33 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
points2shop.com
Website
points2shop.com
Category
Sales & Marketing
Location
Alpharetta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 36% of reviews.
Latest
Most recent review: December 2024.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ive made over 400$ on this site in the past. But I gave up on it because it's so outdated and stuck in its way. Find a different survey site that updates and has a much easier checkout process. They constantly would ban me and make me send photos of mail, even though I had been a loyal user for like 4 years. I think they finally changed their site, but it's even worse now all the contests, social, and everything is gone.
AR
Arachit
OK this site does likes to torture its…
OK this site does likes to torture its users but it pays I will give it that atleast. But the rules are outdated , the owner is a conservative who will ban you if you breathe wrong. I made $1500 over 2 years from this site but have got my account locked and stuff and it was really annoying , use VPN once, you are locked. Change of location once, boom you are blocked. You have to verify your address too lol what bro? you literally paying me only few bucks for the amount of work and treats its users like underwage labourers. Legit site but heavily degrades/disregards its users.
EDIT: I was so done with them and their stupid rules, I had to leave the site.(Spicin was my username). Also it feels like I am going to my conservative religious Grandparents whenever I visit this site. I brought 5600 something referrals and it was my first affiliate site and I was really sad to leave but it was getting toxic working with them. Referrals leave as soon as they come because of their so strict rules which they don't get.
BB
B&B
Grief
I have been very fortunate to have been able to earn over $3,200 (mostly in points), in less than two years I have been here, from my survey earning opportunities, bonuses, and contest winnings on the site for good surveys.
I do believe that, at the times, the admin, moderators, and some of the members have gone out of their way to appease my frustrations and answer my questions in tickets or in its Shout box, e-mail, etc. I also appreciate that my participation here is voluntary and that I don't have to earn for referals if I don't want to -- I have earned everything without refering anybody.
Unfortunately, as of late, there's a problem with the site, and that is with crediting for completed (internal) surveys. There is a known problem and it's been stated by a moderator that it's more complicated, thus requiring more time to fix the problem. More and more time. The site is barely usable and am unable to participate with enjoyment as I once have.
Additionally, it's not guaranteed that my completed surveys will result in credits I have earned, even after an audit is performed, once this problem is fixed. There are other issues with the site and the whole attitude toward survey takers who are not frauds and who have legitimate concerns about the functionality of the site.
As of today, the problem STILL exists and I've lost patience and confidence this problem will get fixed, now it's a "small number" of us that are affected, some credits -- and one that is approved by the team or whatever -- have not been credited, and the same information is repeat. I'm asked again and again to deliver information I have already provided, and nothing. I do believe and feel that my participation on the site isn't welcomed and that my value as one of their survey takers is undervalued.
Yes, administrators are working with me via a ticket with this, but it's the same response, time after time, no resolution, no hope, no nothing. The admin for my case I believe is genuine. However, there is just something not right with what's going on.
A member wants to feel like their survey participation counts for something and that their voice matters, including expressing problems that are raised about the site that could be improved for a better survey-taking experience.
I realize participation is voluntary and the credits earned are equivalent to some fun spending occasions, but it means more to me than that and the credits earned..
Again, I'm happy to revise my rating once things have improved and I will write as such to reflect updates that are favorable to a resolution of this ongoing, months-long problem.
I would like to note that my criticisms don't come from a member whose account was flagged or banned or anything like that. My account is in fairly good standing.
Thank you, for considering my concerns and complaints.
Response from Points2shopJun 12, 2018
Hello B&B,
The issue you are experiencing with surveys is related to a third party and we have worked with them to resolve this. We have made significant progress and we are now crediting users for surveys when we receive reports. However, this can take a while and we appreciate your patience whilst this process happens. Our offers and support team care very much about all our users and this is why we have been actively tracking your offers and contacting clients regarding missing credits.
I am sorry to hear that you feel your account has been marginalised and proper aid has not been assigned to you. however I can reassure you that this is not the case and we have set up a dedicated support ticket to work with you on this matter. I can see that our support admin has requested you send them the date and time of any surveys you are having an issue with instead of links. However, you are still sending them links which has meant they are unable to locate the surveys you are reporting to us. If you are able to provide them with the requested information then they will be able to better assist you.
The surveys you have reported and provided information on which has enabled us to identify them had all been marked as drops. Some of these have been marked as completed on the clients end and payment will be awarded at the reconciliation stage. In fact, the survey you reported to us in your support message on 2018-04-19 has already been marked as completed and credit applied to your account. Furthermore, upon reviewing your account I can see that two surveys have recently been reconciled and credits applied to your account.
This has affected a very small number of users and any that have reported issues to us are being worked with closely. It is not a case of users such as yourself being ignored, it is just that the process of resolving these drops is long and arduous. This is why credits take a long time to reach users accounts, we appreciate it is frustrating and wish there was a speedier way, but at the moment we kindly ask for patience whilst the reconciliation process takes place.
Kind Regards,