Norma U.
Bad website
Non intuitive, laggy, childish games. Can't continue games unless you have gems, which are exorbitantly priced in dollars. Want you to sign up for free trial with your credit card... uhhhh no way! No fun to be had here :-(

Home of the best casual games! It’s all here – classic highest-quality evergreen games with great characters and fun challenges and breadth of genres (Solitaire, Mahjong, Puzzle, Word, Casino, and Hidden Object games)
Pogo.com (pogo.com) has 190 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Norma U.
Non intuitive, laggy, childish games. Can't continue games unless you have gems, which are exorbitantly priced in dollars. Want you to sign up for free trial with your credit card... uhhhh no way! No fun to be had here :-(
lilly M.
Website is a load of rubbish, waste of time.
Linda M.
If I could give them a O I would. Today was the last straw with them. I went out to breakfast and came home and went to post my receipt. I got this is past the two week allotted time to post. This isn’t the first problem I have had but this one I just described pushed me over the edge go write this review. Don’t even bother signing up. Not worth the crap you have to go thru
Response from Pogo.comSep 4, 2025
I am sorry you are having that experience, but Pogo.com is not the same as the Pogo app and we do not have any social casino payouts.
bob M.
Don't waste your time! Trying to use Pogo used to be great. Now it's a waste of time.
Susan
Pogo is rigged, I don't know why. It's bizarre. Reach a rating of 12 in Canasta and you won't get any red 3's or jokers. Unless you know how to cheat the timer... I have a list of those people, I just don't play against them. After more than 10 years, playing idiots, I'm still rated a beginner. Jungle Gin is not bad. People can't cheat.
Erin ..
It’s a scam. It takes forever to build up points, if they ever actually give them to you. Receipts often get rejected because they’re “missing the date or vendor” when it’s clearly printed on the receipt and clear in the submitted photos. The time limits to reach goals that are actually worth much are impossible and most never actually get credited. I’ve completed goals and never received credit. Usually they tell you it’s your fault because you must be using VPN or not allowing tracking. I received points for half of the goals I completed and then it just stopped. I contacted customer service and they told me there must be a delay in it updating and it continue to play to reach the next milestone. I already finished all the milestones, sent a screenshot, as requested and just keep getting the same copy paste response of “you’ve encounter a rare problem of it not updating, keep playing to reach the next milestone.” There are no more milestones, it’s been a week, it’s not updating. I’m not going to keep playing if I’m not going to get credit. All these apps are the same. The glitch half the time and don’t give you what is promised and the rewards are super low and not worth it to begin with. At least with Fetch you actually earn rewards and when there’s a problem, they address it.
Response from Pogo.comSep 4, 2025
I am sorry you are having that experience, but Pogo.com is not the same as the Pogo app and we do not have any social casino payouts.
Rob M.
They just flat out don't pay. Waste of time. It's like they abandoned the Company. No customer service, all messages are automated. Tried 5 times to cash out to no avail. DONT WASTE YOUR TIME!
Response from Pogo.comSep 4, 2025
I am sorry you are having that experience, but Pogo.com is not the same as the Pogo app and we do not have any social casino payouts.
Marcy
Games are clearly rigged, especially the card games. If a player has a lower score than me, it is almost guaranteed they win (it favors the underdog rather than going off of skill). I think they have low scores because they leave games early. I am tired of playing rigged games that don't allow me to win the majority of the time. I only win if my opponent has a higher score than me to begin with; the pattern is painfully obvious (my son figured it out). Hard to get a hold of customer service or create tickets (through EA games, their parent company). Some cheaters just sit there and wait for you to "stand" or leave game so they get the winning points (on untimed games such as Jungle Gin). Lost tons of gems due to having to close one acct and open another. They couldn't just let me change my email address on the old acct. I love the games on there but it is very frustrating knowing they are rigged. Closing my account with them.