Pogo.comReviews of pogo.com

Worst game site ever since EA took it over. You once could win games, now they have it so that the computer ALWAYS wins. Joke of a site,,,don't waste your money

Before you could cash out fairly easily. Now they require facial recognition. No way - I don't know when this started, but I am no longer going to use the app because of this.

Biometric identification is a fraud it going to share your information with Partners and i don’t want to do it. With that being said i cant cash out. But i work on earning the points and they belong to me! Weird!!!!

I tried to open my Pogo Club account; I've had it for over 10 years. Today it wanted me to verify my account using a code it sent to the email account I had when I first joined the club. I no longer use that email and cannot access the account. I tried to change the email on my account, but was redirected several times. I gave up when I was told I would need to pay $80 for a 30 minute phone chat with an "expert". I no longer have access to the remainder of the year I already paid for.

They have no customer service contact, or a way to get in touch with them. I have been trying email, tjeir forum and can't a certain game to launch.

I joined Pogo when I was younger many years ago and have had many profiles. At least 10 years or so I have been off and on of Pogo, any time I cancel my subscription SUDDENLY the game wont work, I lose connection and this happens repeatedly as I used to pay monthly. Now on to the games. Almost every game is rigged so you will not win so you have to buy the "extra help" to finish a game. It does this with all games not just one or two. They can deny all they want but I know other POGO players complaining of some thing-it was not this bad years ago like 2000 or so. It is horrible how bad companies treat people so they can get more money. So you want to try customer service-doesn't exist !!!!!

I just tried cashing out and was greeted by the new process for verification which involves face recognition. At first I gave it a try because I thought it was only temporary (just to verify that I'm human). But when it failed I decided to read the small print before I tried again. Then I saw that this information was being stored and shared with partners. I decided, no way was I going to give an gaming/points app my biometric information to keep, store and share for a $7.76 Amazon gift card. They can keep it!

I joined Pogo games yesterday and today I am locked out of my account. It is very disheartening to me because I apyed for a full year of Club Pogo. I had a hard time finding the help desk to unlock my account and I was finally able to submit a request and still haven't heard anything for these folks. I am older and I am not computer savvy. If there is a reason I am locked out of my account after being a member one day I can assure you that I didn't do it on purpose. Thumbs down with this company. Are they so ashamed of their product that they cant talk to customers directly. Are there so many issues that their phone is ringing off the hook and they can't keep up with the complaints. It makes me go Hmm!