PodbeanReviews of podbean.com

Support cleared up what was not clear about their membership plans, and pointed me to the plan that was right for me.

'Had to email podbean a "DMCA takedown request". Fast and professional response back from the Podbean Customer Service team.

My time was frustrating because I was not tech savvy. I am old and my vision is marginal. Put it together and it means I have to work harder. One issue I had was not knowing to proof view my videos before uploading. Several had problems bad enough that they will need to be redone. A second issue was the “delete” txt was too faint and I could not locate it. Also, I misunderstood the path to edit Description. If there is anything I would urge you to consider it would be to be willing to deal with chat much more than the usual “see our Video”, because sometimes we don’t know how to describe well enough to know which video would help. Since there is no phone link, chat is next best. Don’t shut it down too soon- it might take time to figure out answers. Chat folks did good. Responses by email were good. Always assume it is a no-techie, old and half-blind that you are dealing with. I would suggest a boiler-plate prefabrication for subscription, patron,donate, and whatever other category with the action buttons already there. Stripe might do prefab too, but they were very good to work with. Honestly, I went through enough courses to have earned a second doctors degree- over 370 semester hours, and I never struggled with that as much as I did with this project. TIP for greater success… figure out how many interested parties started and gave up. Calculate the potential losses and decide if they are large enough to justify doubling your Support teams. Somebody look at a few of my episodes, like “School Shootings” Blessings on the Team!! Bob Donohue

Excellent site and service

I am really happy with the customer support you always offer. I have never had any issues unsolved up to now. I take my hat off. Thanks!

Everyone on PodBean is so easy to work with. I was very nervous to move my podcast hosting as the first time I did it I lost a lot of subscribers and data. PodBean held my hand through the process which ended up being so easy. Shoutout to Mark and Steve for being a big part of this. Thanks to their patience and expertise I am moved over to this podcast hosting and happy with all these new features, some of which I have yet to fully use!

Podbean's podcast hosting service is easy to use and to my knowledge has not been offline in the 3 years I have been hosting my show. I also appreciate the rapid response to support questions and easy-to-follow solutions.

A 5⭐ app with 5⭐ support. My go-to podcast app; I've been happily using it for years at this point. Recently I had a weird home screen glitch (apparently due to an error during updating or something), but the support team at podbean was quick to address my issue and was incredibly helpful and responsive in solving it.