PodbeanReviews of podbean.com

Podbean support team responded almost immediately to our request. Very efficient team. Resolved a serious problem quickly.

The assistance provided over email helped me resolve my problem in the shortest possible time

Podbean is easy, great platform and excellent customer service

I had a problem in using the Podbean app after switching to a new phone. I emailed Podbean Customer Service in the late evening and received a reply (not just a form letter) almost immediately. After one or two more exchanges, the CS dept helped me solve the problem completely. This was superb service!

The site is a bit glitchy and difficult to use in some ways, but overall they handled my podcast decently well for two years. However, when I was considering a new podcast service and checked out the cancelation options, they said that if I canceled, ALL of my data would be deleted IMMEDIATELY upon canceling. Even though I'd paid for a year-long subscription! How can it possibly be legal to delete people's data if they've paid for a subscription? Even with free trials on most sites, if you cancel you still get to complete the free trial. And even more so if you've paid for a service! Because of this absolutely bonkers policy, I want to warn people away from Podbean. EDIT to add: When you get to the end of the above cancellation process, they finally give you the option to just cancel your recurring payment. Hiding it there is really annoying! (And was one of several times they buried the lead to try to avoid control over my own billing etc)

Una gran aplicación, apenas tiene publicidad. Es muy sencilla con opciones claras y útiles. ME ENCANTA TE LA RECOMIENDO.

Hello, I had just sent the following in an email before receiving the request to review: The issues I originally contacted you about were initially resolved but now are back with vengeance. Not only are some episodes of shows are not auto-downloading (only download when I either open the app and they start or I have to manually select to download), but there's now some shows that are unable to download at all: they get caught in some download loop where it never quite completes and then starts over again, going on for days on end. Also, some episodes download, show to be downloaded and then when I go to play them they immediately show as not being downloaded. I have said it many times, I love the layout of your Podcast app and it's user interface compared to everyone else's, but these issues over the last year or so is sadly forcing me to slow migrate over to Spotify. Just this last week or so alone I have been forced to migrate about 30-40% of my daily ir near daily listened content over to Spotify cause it is just absolutely not working on your platform.

Very clear and quick customer support.