PodbeanReviews of podbean.com

the podbean rep solved my problem Robbie White

I've been using Podbean to host my podcast "Life in Leam" for a year now. The service has been faultless throughout. On the odd occasion that I need to raise a ticket, the response is always fast and relevant. Thank you.

I recently signed up to podbean for a yearly subscription. At the time I didn't realize I had over drafted my bank account. When I figured out my mistake I reached out to podbean immediately. Within a day or so they had refunded my money. Even though I was on podbean for only short time, my experience was very good. I do plan on returning soon, but on a monthly subscription.

Shocking and belittling customer service. No help, billing and storage "resets" are not aligned, they happily take your money, but do not provide the service. This has resulted in over a weeks delay in trying to upload our bi-weekly podcast, stopping all momentum we had in its tracks. The automated message is simply "UPGRADE", but in reality we have already paid.

Always so fast to respond!

I had an issue, and when I reached out to Support; it was resolved within 24 hours. I appreciated their prompt response and commitment to handle my concerns. I highly recommend Podbean, they are awesome :)

The great service

Customer support polite and helpful and quick to respond. Always appreciate that in a company