Violet S.
This company is not trustworthy! Think again!
I hired PMU Launch based on promises made by Renato, including a refund if results were not achieved (no questions asked). I followed all instructions, but the system did not perform as promised. The marketing content was basic, very low quality, and the scripts were overly pushy and did not fit my brand. When I raised concerns about results, Renato responded in a rude and disrespectful manner, using incorrect data and basically attacking me in a group meeting. Support afterward focused on defending the team and putting all the blame on me rather than resolving the problem. The termination process lacked clarity, and I was charged for a few additional months because I was not informed I needed to cancel platform access separately. What was delivered was not worth the $5,600 paid, plus required ad spend. My experience did not match what was promised at all. If you want to work with them, think again.
Response from PMU LaunchJan 28, 2026
Thank you for sharing your experience. This review relates to work performed over a year ago under prior ownership and management. PMU Launch has since undergone a complete change in ownership, leadership, team, systems, offers, and client experience. We recognize that your concerns were directed at the former owner, Renato, who no longer has any involvement with the company. Since acquiring PMU Launch, we have rebuilt the business from the ground up with new programs, clearer guarantees, improved automation, and significantly higher standards for client support and accountability. While we can’t speak to decisions or interactions that occurred before the transition, we take feedback seriously and remain fully committed to delivering ethical, transparent, and results-driven services to our clients today. — Coleen Weeks Owner, PMU Launch


