Plymouth Rock AssuranceReviews of plymouthrock.com

Pls 🙏 do not try even one bit to sign up , you be ripped of and cry like a baby . They have no respect of the middle class people and will make sure by the time they done you homeless,

Just to set the stage here, I have been insured with Plymouth Rock for the last two years, I have four vehicles on that policy. On 12/03/24, my car was badly hit in a motor vehicle accident. The vehicle was taken to a tow yard, then a body shop. Two weeks ago, the body shop sent them an appraisal for repair of over $20k, the appraiser nor the adjuster have done nothing with that information, the have been dragging their feet, nothing has been done other them sending me an email saying that I need to return my rental in 4 days. This has been very stressful for me. This Insurance company charges me high dollars, and fails to provide you the very service they have charged you for. what a shame. I will not recommend this insurance to anyone.

If I could give less than one star I would. My car was parked. I was not in car. I found damage to the rear of my car when I came back. Plymouth Rock is telling me I backed into something trying to avoid surcharges. The damage amounted to approximately $3000.00 on a $90,000 car. After 3 adjusters a forensic team and 2 months of investigation later - which probably cost more then the actual repairs they did cut a check sent it to the auto repair shop then changed their minds and then told repair shop not to cash- then told me there were several "internal mistakes" made by the Plymouth Rock office. Very strange - they should be investigated. I pay my premiums on all my cars on this policy in full when I get the bill.

I have been a loyal customer of Plymouth Rock Assurance for several years, maintaining my policy in good standing with zero claims and always paying on time. Historically, the company conducted home assessments themselves, but they recently shifted this responsibility to customers as a self-service task. I was not aware of the importance of this new requirement and unfortunately missed completing a self-home assessment. Despite my years of loyalty and spotless claim record, Plymouth Rock chose to drop my coverage due to this oversight. This decision seems to prioritize cost-cutting over customer service and flexibility. It’s disheartening to see how a long-term relationship can be dismissed so quickly over a procedural change that was not properly emphasized to loyal customers. If you're considering Plymouth Rock for your insurance needs, be aware that they might prioritize their bottom line over customer loyalty and flexibility. I am extremely disappointed and now in the process of finding a provider who values their clients and provides clearer communication.

My 6 month charges are $190!? I paid my car off I took a safety coarse and no discounts dui over 10 years ago and one ticket a year ago they say I ran a red light at airport circle when the sun was in my eyes but not theres

review Horrible had a sump pump failure in my mom’s home. My mother passed I called the company and was given a claim number. I was told to get a water company to pump out and to retain

Plymouth Rock Assurance is by far the worst insurance, They treat the insured like trash, I have a collision shop in new jersey, we see it time and time again, we even complained to the regional supervisor Dave in Boston, he is also full of S--t, if you have a claim they will spit and glue you vehicle back together to save money, you will no get them to even look at you vehicle for two weeks, payment will take at least another two weeks, you will no be able to get them on the phone to complain after you paid them good money, please do not used them unless you want a nightmare.

They really know how to take advantage of their customers. The quote I was given and the one I signed up for were so different. I will not go with Plymouth rock unless they're my absolute last hope. They do a poor job of training their customer relations people. Rude and condescending.