ELAINE L.
Very good customer service
Very good customer service
Response from Plymouth Rock AssuranceJun 8, 2026
Thank you for sharing and for being a customer!

We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 443 reviews with 5 stars · Clear filters
ELAINE L.
Very good customer service
Response from Plymouth Rock AssuranceJun 8, 2026
Thank you for sharing and for being a customer!
TAYLOR H.
Good service
Response from Plymouth Rock AssuranceJun 9, 2026
Hi Taylor, thanks for sharing and for being a customer!
KAREN F.
The application process and coverage communication was good.
Response from Plymouth Rock AssuranceJun 9, 2026
Hi, we're glad to hear that our application process and coverage communication met your expectations. Thank you for sharing!
ROMEL M.
Customer service was great very helpful
Response from Plymouth Rock AssuranceJun 9, 2026
We're glad our team was helpful. Thank you for sharing!
Razi S.
Great customer service. A chance to lower premiums with a Yubi driving device to track our overall driving record. A company that has a good reputation.
Response from Plymouth Rock AssuranceJun 9, 2026
Hi, we truly appreciate you sharing! We are happy to hear about the great customer service and experience wiht our app.
Donna B.
After shopping numerous auto insurance companies, Plymouth Rock was the most affordable option hands down. They were honest and forthright and even gave me a better policy than I currently had!
Response from Plymouth Rock AssuranceJun 8, 2026
Thank you for sharing. We're thrilled to hear you found great coverage at a great value. Welcome to Plymouth Rock!
CHARLES B.
Excellent help very nice thank you
Response from Plymouth Rock AssuranceJun 8, 2026
Hi, we're so glad to hear that. Thank you for your review!
Muhammad A.
It is wonderful experience from switching from Progressive to Plymouth Rock.The customer service is excellent and staff is very friendly ,Knowledgeable and professional.
Response from Plymouth Rock AssuranceJun 8, 2026
Thank you for your feedback. We're happy to hear our team provided the support and service you were looking for. Welcome to Plymouth Rock!