Jose L.
Great customer services and low prices
Great customer services and low prices
Response from Plymouth Rock AssuranceSep 1, 2026
Happy to hear that! Thanks for sharing.

We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 443 reviews with 5 stars · Clear filters
Jose L.
Great customer services and low prices
Response from Plymouth Rock AssuranceSep 1, 2026
Happy to hear that! Thanks for sharing.
Ms. H.
Your customer service representative, Kevin, was very thorough patient and polite.
Response from Plymouth Rock AssuranceSep 1, 2026
We are so happy to hear that our representative provided you with such a positive experience. Thank you for sharing this feedback!
Tales Carneiro P.
Mathew was a GREAT help in assuring I would have all necessary information for my choice in insurance. He personally took time to assist me over the phone for nearly 2 hours to ensure all selections were correct. He was an amazing agent and displayed exceptional customer service and care to me. I will be recommending PR and Mathew’s services to anyone who asks about insurance!
Response from Plymouth Rock AssuranceSep 1, 2026
We love hearing this! We’re so glad our team took the time to walk through everything with you and make sure you felt confident in your choices. Thank you for choosing Plymouth Rock and for recommending us!
Catherine I.
ELIOT was very knowledgeable, pleasant . Really good at answering my questions. Recommended him to my son.
Response from Plymouth Rock AssuranceSep 1, 2026
Thanks for sharing your experience! We’re happy to hear you felt well taken care of, and we really appreciate the recommendation.
Kim M.
Alex was so awesome 😎
Response from Plymouth Rock AssuranceSep 1, 2026
We're so glad to hear! Thank you for sharing.
Patrice H.
The whole experience was good!
Response from Plymouth Rock AssuranceAug 31, 2026
We love hearing this! Thanks for choosing Plymouth Rock.
Marcelo T.
Great staff... Was fast.... Awesome policy.... Great price.... 10 out 10
Response from Plymouth Rock AssuranceAug 31, 2026
We love hearing this! We're glad our team made the process quick and easy and helped you find a great fit.
Kathryn J.
The phone agent was courteous and knowledgeable.
Response from Plymouth Rock AssuranceAug 31, 2026
We are so happy to hear that! Thank you for sharing your feedback.