Lori M.
I can’t say enough wonderful things…
I can’t say enough wonderful things about Plum. Plum Diamonds is a top notch company. They have spent hours with me to help me find the perfect rings. I love that they can send a try on kit so that you can get a better idea of exactly what you want. I’ve used it twice. Once for the engagement ring and this time to help me pick the perfect wedding band. It costs $150 but as soon as you return it to them they refund you the $150. I have worked a lot with Renee and Olivia and they were both so patient with me. Truly the best customer service!! And let me also mention the quality of my ring. It isn’t like some of the mass produced gold settings where the gold is weak and the stones fall out! I know many people who have had that happen to them with other jewelers. Plum hand crafts each piece by hand only after you order it!! They have so many styles to choose from but you also can choose to design your own ring and they will walk you through the process. I choose 18k yellow gold ring with platinum prongs because want my center stone to be as secure as possible but you can choose whatever you prefer. 18k white, 18kyellow, rose gold, or platinum.
Response from Plum DiamondsJul 6, 2026
Lori, thank you so much for sharing your experience! It's a great perspective to share from kit to second kit to finished ring - the full Plum experience! We hope to see you back at Plum again soon :)