plumbingoverstock.comReviews of plumbingoverstock.com

I placed an order for a sink that was "in stock", after not getting an update for a week I reached out, found out it was back ordered for 3-4 weeks. I requested to cancel and a week later they said it was confirmed they cancelled with the supplier and it would be 7-10 business days to get a refund. It has now been 15+ days, no updates other than stock responses. Avoid this business at all costs, the reviews don't lie.

If there were zero stars, that would be my input. Regrettably, I ordered from Plumbing Overstock ahead of checking Trustpilot / reviews online. As others have experienced, we were charged immediately, which was fine and expected — but were emailed days later that the tub displayed on their website (still, to this day) was discontinued and unavailable. This was surprising at the time, but not once I read other reviews. I've requested a refund just today, but also immediately opened a dispute with our credit card given the reviews — trying to mitigate the time I waste with these folks getting my money back.

Charged my card for over $1,000 for an item that was listed on their site, but no longer available from the manufacturer. Called the company for a refund and they said it would be processed in 7-10 days. It is illegal for a company to charge your credit card before it ships to you. I had to place a chargeback on my credit card. Total scam.

I ordered a brushed bronze bathroom faucet from them after doing a rigorous search/research. Brushed bronze finish is difficult to find. It was pricey, but plumbing overstock was the least expensive. Once I placed my order I received it within the week. The only qualm I had was not knowing whether the sink stop was part of the package price. It wasn’t mentioned in the description and their customer service wasn’t certain. It was included.

I purchased two items that appeared in stock. 11 days later I had not received yet an update on the sale so I called them. They told me it would take at least 3 more WEEKS to fulfill the order. I was NEVER notified that the items were on backorder! They made me waste precious time as I needed to finish a construction project for a client. I canceled the order

Never received my order that I placed 2 months ago.

Ordered an expensive sink rack back May 6, 2026. On checkout page, said “leaves the warehouse in 7-10 days”. They charged my credit card, took payment. It never shipped. It is June 30 and I have been calling and emailed. First call put on hold for 1 hr and then disconnected. Emailed week ago with all info, and no reply. On the line again for an hour and the sales associate is trying to get me to accept a store credit instead of refund. This site is a total scam. My blood is boiling.

I called 5 times and NO resolution. We ordered in late January and STILL no order. THEY SAY IT IS COMING AND THEN THEY HAVE AN EXCUSE WHY IT DID NOT SHIP. THIS IS A SCAM!!! LINDA LALLY