Plowz & MowzReviews of plowzandmowz.com

Besides a little communication issue I was thankful and happy with their service...

I trusted this company to complete the plowing of our driveway. Our wonderful neighbor had to complete the job which should have been done by the vendor assigned to do the job. I was originally charged $120.00, and they "discounted" me $20.00; not anywhere near enough to satisfy me. I requested a 40 percent refund. The vendor took 20 minutes maximum time to do the work. The entire length of the south portion of our driveway was left untouched. We have a two car garage; the car parked on the south end of the garage would not be able to exit down the driveway for that side. At $120.00, he made at least $100.00 an hour; a overcharge to be sure based on the lack of completion of the job. I WILL NOT be using this company for any future services going forward. I just happened to check my bank balance and noticed that NO $20.00 discount was provided as of yet. It is now 11:56 PM CST, and I had communicated my great dissatisfaction with their company over 10 hours ago! They promised to deliver a $20.00 discount at that time. They have yet to deliver on that promise! STAY AWAY FROM PLOWZ & MOWZ!

Today was the last straw. I will never use this company again. Hired them in past years and went ok as far as I know, since I'm a landlord not living at the properties relying on app photos and tenant's word. This year, however, I hired them to mow one of my vacant properties every 2 weeks. They mowed once a month at best. Job was constantly canceled and rebooked and lawn was shabby for much of the year. Neighbors complained about poor mowing standard. I didn't have time to source a new mower for the year, so kept them until late Aug. I then hired them for a one off mow at a different residence where I was present and in attendance. The man who came out was here for only 20 minutes (.56 acre yard that usually takes over 40 mins to mow @ $91 charge for .5 to .75 acres). He mowed half of the lawn only and left half completely untouched. He also missed a section of lawn I specifically requested he doesn't overlook in the app notes. Called to see about a partial refund, since I would need to correct the job myself. They said no refunds are allowed and claim they will have him return to complete the job. Very dissatisfied. So much so, I took time to write a review. Will be shopping for a new service.

Attempted to contact multiple times - was reassured a quote was forthcoming so waited for service, with a no answer again. Poor communication and wasted time waiting for an unprofessional no response. Totally unreliable.

Booked with them and the service no called no showed on day of service. Called 3 times day of and got a bunch of excuses: they were not in contact with them and would text me updates, never did. The next day, they did not automatically reschedule my service.

Grass cutter was a no-show. But I had to reach out to Plowz and Mowz to ask where they were. That’s how I found out their equipment broke and they were not coming. But they were “very apologetic.” They could’ve let someone know! They offered the job to another grass cutter but I’d have to wait 2 more days. I asked to cancel the $86 job and they told me I’d be charged $10 fee. What?? Terrible service

Did not mow on requested date and did not communicate but took my money! Will not ever use this app again and I still have to find someone to mow

Scheduled a yard cleanup and lawn mow for the end of May. Instead they came almost two weeks earlier and proceeded to mow during No Mow May while also completely skipping the yard cleanup they were supposed to do first. After they checked the job they realized they came the wrong date but the yard was already partially done by the time I was able to stop them & all I received from the contractors was a half ass apology. For over $400 the service was atrocious & I had to fight for a refund.