Plowz & MowzReviews of plowzandmowz.com

I called this service four times to plow my lot. On two occasions, one being this morning, they screwed me. They begin by taking the order, offering 'ASAP' as an option, communicate that they have found a contractor and promise a time when the contractor will arrive, then, they billed it. When the contractor doesn't arrive and you try to communicate through chat, they promise a new arrival time. When that doesn't happen, they apologize, then act like they contacted another contractor and they are on their way. This is two hours after making the initial order. The reality is, they promise that a contractor is on the way, but are waiting for contractors to take the job and that may or may not happen. The whole game is falsely promoted as an efficient service operation...it is not!! Avoid at all cost unless you want to get the run around.

Just used Plowz & Mowz last night at double the normal price I would contract for my driveway ($75 instead of $35 contract). The driveway was not backscraped, leaving 2 inches of now compacted snow, plus we were not asked to notbe cars around, so those areas have 4 inches or more left. P&M said the job was great and did not provide any resolution. Do not use them--no screening of subcontractors and then no customer service.

trouble service. I do not believe they screen any of their providers. I request a snow removal, and got a message job is done. However, the provider did absolutely nothing.

Horrible company . The plower destroyed my garden . When I complained to Plow and Mow they were very rude and completely unhelpful. Avoid like plague . I will never use their services again.

Absolutely the worst service provider we have ever used. You should avoid this app and more importantly the complete lack of customer support behind it. We used these guys half a dozen times for various lawn services, and there was a major problem EVERY SINGLE TIME. They never showed up when they were supposed to. They never communicated that they were just not going to show up. They always said they were sorry and would get someone out right away then again days later still no show. They never finished the job the first time. This last time it took them 5 DAYS to finish a simple mow. One time they said they were going to be there Thursday or Friday, then suddenly showed up Saturday evening at 8 pm while we had guests outside. They lied to me every time I messaged them. Only 4 people work here. The app tells you it's quick and convenient and that you are scheduled. Then when they don't show up support tells you they can't guarantee anything. WHICH MEANS THERE IS NO POINT IN USING THIS APP BY THEIR OWN ADMISSION. I can't stress enough how much you will hate using Plowz and Mowz. Just look at all the other negative reviews saying exactly what I'm saying. UPDATE: LOL just look at their response here to my negative review. Blaming my location for their incompetence! We live in the second largest neighborhood in the largest suburb of Atlanta. 700 houses off a major highway. Every other lawn care provider has zero problems with where we live. This just shows you how these liars will spew excuses at you every time they disappoint you. Notice how they also point out they have more positive reviews than negative. Most of our recent reviews all say we suck and half our customers cancel, but hey give us a try! Besides all the negative reviews here, just Google them and see all the terrible customer experiences across the internet. Then look at their website and see how they only allow perfect 5 star reviews there. Says it all. These guys deserve to be put out of business.

theses guys don't stand by the work left 3 inches of snow on my drive way and tried to talk their way out of it

My fall leaf clean up and mow was scheduled one week ago. I received message one day about equipment failures, then another day bad weather and then no show. When I asked for a refund, I was told a manager would need to approve and call me back as the job was "assigned to a provider". I really just want my refund, ,please.

Good concept, terrible execution. Significantly more expensive than just hiring someone directly, but more importantly they are terribly inconsistent and, from my experience, have extremely poor customer service. Also, this isn't like Uber where they are empowering new service providers to enter the space and disrupt an existing model. They are just using existing contractors and charging a premium. Do yourself a favor and just call a landscaper/lawn service provider directly. You'll pay less, and you'll actually have a provider who values your business.