plazapremiumlounge.com is listed under Hotels.
plazapremiumlounge.com (plazapremiumlounge.com) has 79 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Michael G.
Looks tired and shabby, with a very small selection of unappealing refreshments and food. Fortunately we got free passes I would have been sad if I had paid. I think you would get a better experience in any of the outlets in the main terminal.
mark B.
Pre Booked Plaza premium lounge Terminal 5 Sat 9th Sept through Dragon pass for 2 hrs. Arrived to see a long snaking queue for “pay on the day” customers. Got to front of the queue as I had a pre booking between 10.30-12.30. This was confirmed by the receptionist who then told me the lounge was very busy! Having prebooked I wasn’t worried as they usually preallocate a table with your name on it! Only this time they hadn’t, so my wife and I had nowhere to sit! Went back to receptionist who again confirmed my booking but said they didn’t have our names as DragonPass doesn’t supply them so hadn’t reserved a table. Moral of the story, don’t go through Dragon pass but if you do ring ahead with your names to ensure you have a seat, alternatively book directly with Plaza premium lounge. £47 to eat standing up is very poor value for money
jecay
Very rude staff…
