PlayologyReviews of playologypets.com

I've purchased the wrong style of toy for my dog (she's a super-chewer and needs a level 5 toy and I purchased a level 3). I emailed their customer experience support, Karen, and she gladly helped me find a free replacement toy. She accidentally mailed me the wrong toy (mistakes happen) and my dog ended up LOVING it. I emailed her back to tell her (not at all expecting another replacement toy, just wanted to let her know just in case she switched an order by mistake), and she insisted on mailing me the toy on which we previous discussed, all without sending any toys back. She went beyond what she needed to do and was extremely helpful. She told me "Now she will have 2 new toys that she can play with!!". This is wonderful customer service. I will happily purchase more toys from them in the future.

I am very happy with my experience with Playology. I originally purchased the Dual Layer Bone for my pup and she didn't take interest in it unfortunately. Per the guarantee on the product packaging, I reached out to the company and they were able to send an alternate product, the dri-tech rope, which my pup absolutely loves! Karen in Customer Experience assisted me. She was fantastic to work with. She was positive, responsive and very helpful!

I'm giving this a 5 star for the company and Karen in Customer Service. We purchased the cheddar ball for our mixed rescue. She loved it so much she had a huge hole in it within 10 minutes. Karen replaced it with the large dual ring which is holding up but is not her favorite. Would be great to have a tough ball.

Quality products that they back. Had an "over-chewer" that went through a product way too fast, so they offered something different & tougher at no charge and free shipping! Can't ask for more. Generally very durable products.

The first one I bought was destroyed within a week, but after reaching out to the company they were happy to help me find the best toy for my dog and let me tell you, he LOVES this toy. It's his new favorite to chew, chase, and cuddle. Just make sure you get the right chew level and toy for your dog!

I had a few from a long time & had all the scents, but they came out with something new & 2 new scents. He prefers the new ones now.

My dog needs chew toys or else he would damage furniture. So I’m always looking for toys that will both last and keep his interest. And that he cannot swallow pieces of. These fit the bill.

Playology toys are BY FAR MY SOPHIES FAVORITES!!!! They are VERY durable (Sophie is a pretty good chewer!!). She also loves the scent of them!!!!! They are carefully crafted and tested by real dogs! A wonderful company who really care about our pets!