PlantVineReviews of plantvine.com

One vof my plants arrived completely destroyed. It was a $230 plant. Ive tried to get a refund or replacement but the company is ghosting me. They also aren't posting my negative reviews to their site.

I received a plant that was in extreme duress. It was very clear from its condition that it went into the box that way. When I wrote to them, they wrote back saying to try to follow the included instructions for a few weeks, and they would not offer a refund. I would not buy from this company.

The plant arrived in very poor condition after spending five days in transit with UPS, even though it was supposed to take only two days. It had broken leaves and branches, which made for a very bad presentation. I have bought from other vendors before, and Plantvine’s quality is way below them. I do not recommend this vendor.

This company is unethical. They have no customer service contact and they charge you for a large plant and send you a small one. Do not do business with them as you have no recourse due to the fact that they never respond to you.

Like an idiot I bought a second plant from them after they shipped me a half-dead plant the first time. This time the plant I purchased, a yucca, was completely INFESTED with mealybugs. I had to throw it out and I’m praying it hasn’t infected all my other plants.

My plants were thriving before I introduced two plants from Plantvine. They looked healthy when I initially unboxed, but after a few weeks one plant had a web with spider mites. The other had scales and some other creatures growing on the branches. It infected my other plants which I had to throw away. There was literally larvae and full blown WORMS in the soil. Now all my plants are gone except one very resilient bird of paradise. The whole experience was so disgusting. Also, they shipped me a plant that had its roots poking up from the pot about a half inch. It was way too small. When I repotted, I saw there was a web like mold growing in the soil due to how tightly it was packed. Just don’t buy from them unless you want to share a home with insects and jeopardize your other plants.

For one, they advertise a 45-day guarantee, but send out plants in huge boxes with zero insulation or even polyfill to protect the leaves! I ordered two plants for a loved one's birthday; it took five weeks for them to send. Upon receiving the plants, they were severely damaged, including the shipping box. They had the audacity to ask for additional photos to see if the plants would regrow? The plants lost 9/13 leaves, and that's their concern? I'll never do business with them again!

I purchased a Pothos from this company which was on a wooden post. When I went to transfer the plant from the pot I discovered the wood post was stapled to the bottom of the pot!!! The end result was that the product was not multiple, not well-established Pothos plants shoved together to create the illusion of a well-established plant. In my efforts to remove the staple from the work post, the end result was everything just falling apart with no real established root ball. I could have bought better plants for far less at a local nursery and put it together myself. Despite send the company pictures of the end result of their poor method, I got a message I had to re-pot the plants in a pot and send it back for a refund. You can rest assured I will not be doing any further business with this company. I may lose a $50-60 from this but at least I can warn others not to do business with them.