Annie in North C.
All apply: Great! Not so great. Frustrating.
Disappointed in the quality of their plants. About 50% of the plants i received, are older, very root bound, poorly shaped, and kind of ragged looking. Pink Kangaroo Paws: 33% success rate. Lantana: expect to cut all the the plants you receive back by about 90% and let them grow back. Great price on Acacia Cousin ITT: 50% were poorly pruned and not very dense. I ordered a Grosso Lavender: not sure what I received, but it’s unlike any Grosso Lavender I’ve seen elsewhere. And it is ragged looking. Coyote Brush / Coyote Bush: 1 out of 5 didn’t need to be cut back almost to the ground. Sages and salvias are good. 75% of Lions Tail arrived in good condition; one was a little ragged but I was able to resurrect it. Lomandra arrived in the best condition, along with the Coral Fountain grass. Communication with the company is sun-par, unfortunately. No response to emails. I did call the company and asked to change my order; order changed successfully but it received no confirmation of the change until the plants arrived and I could see the change had been made. Since the company moved their ordering and tracking system to a new software system, you’ll at least now know when the driver will be arriving. The driver/deliver people: they provide a 1st class service. Plants are carefully unloaded and placed where I requested. Experience is hit and miss. I think they’re trying to upgrade their operations. Proceed at your own risk. When the plants arrive in good shape, it’s a win. When the plants need a lot of your attention and fussing over, it’s a disappointing and frustrating experience.