PlacidWay Medical Tourism Reviews | Read Customer Reviews of placidway.com

PlacidWay Medical TourismReviews of placidway.com

4.6168 reviews
Doctors & Surgeons
9800 Mount Pyramid Ct #400, Englewood, Colorado

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PlacidWay Medical Tourism

About PlacidWay Medical Tourism

PlacidWay is a global medical tourism platform that helps patients make informed, confident healthcare decisions. Since 2007, we've built a trusted network of 2,000+ accredited hospitals and clinics across 60+ countries, where patients can explore specialties such as dental care, cosmetic surgery, orthopedics, regenerative medicine, and fertility treatment with transparent pricing and the freedom to choose the right provider.Via virtual consultations, we connect patients directly with providers, allowing them to ask questions and proceed with confidence. Committed to accessible care, PlacidWay helps patients save up to 70% on treatment, avoid long wait times, and access procedures unavailable locally backed by personalized support at every step.

PlacidWay Medical Tourism (placidway.com) has 168 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: placidway.com
Website: placidway.com
Category: Doctors & Surgeons
Location: Englewood, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PlacidWay Medical Tourism reviews

168 approved reviews, newest moderated first

gary G.
Feb 29, 2024
AVOID!!
they told me they were going to pick me up at the airport but never showed up,,they told me they would pick me up at the hotel and bring me to the clinic and back but then told me to ask for the hotel shuttle,,the hotel has no shuttle so I had to get a taxi back and forth each day,,they said they would bring me back to the airport but I haven't heard from them since,,don't waste your time or money one these scam artist!!
Response from PlacidWay Medical TourismOct 1, 2024
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you faced during your trip. It’s disappointing to hear that the transportation arrangements did not meet your expectations and caused such disruptions. Your feedback is crucial, and we want to make sure situations like this don’t happen in the future. We’d like to look into this matter further to understand what went wrong and find a way to make it right. Please feel free to reach out to us directly so we can address your concerns and provide a resolution. Regards, PlacidWay Medical Tourism
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Shabbs
Feb 19, 2024
Professional and personable
I can only praise the service I received. Excellent support all the way. Helio, if you read this you are a legend. Thanks for professionalism and friendliness.
Response from PlacidWay Medical TourismOct 1, 2024
Thank you, Shabbs, for your kind words. We’re glad to hear that you had a positive experience and felt well-supported throughout the process. It’s wonderful to know that Helio made such a great impression with his professionalism and friendly demeanor. We’ll be sure to pass along your message to him! If you need any further assistance or have more healthcare needs in the future, we’re here to help. Regards, PlacidWay Medical Tourism
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Stelios K.
Jan 30, 2024
Excellent service and a real…
Excellent service and a real willingness to help
Response from PlacidWay Medical TourismOct 2, 2024
Hi Stelios, Thank you for your kind words! We're happy to know that you found our service helpful. It’s always our goal to provide the best support possible and be there for our customers whenever they need us. If there’s anything else we can do for you, don’t hesitate to reach out. Regards, PlacidWay Medical Tourism
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Patches T.
Jan 27, 2024
Great experience
They are very attentive ... give you lots of available options ... friendly and best of all dont keep you waiting for a reply .
Response from PlacidWay Medical TourismOct 2, 2024
Hi Patches, Thank you for taking the time to share your experience! We’re glad to hear that you appreciated our attentiveness and prompt responses. It’s important to us that you have all the information and options you need to make the best decision for your health journey. If you need any further assistance, feel free to reach out anytime! Regards, PlacidWay Medical Tourism
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Shawn H.
Jan 22, 2024
good follow up
good follow up, and good communication
Response from PlacidWay Medical TourismMay 28, 2025
Hi Shawn Hutchens, Thank you for taking a moment to share your thoughts. We are so glad to hear that you were satisfied with our follow-up and communication. At PlacidWay Medical Tourism, we understand how important it is to stay connected and provide clear information every step of the way. It's great to know we hit the mark for you. If you ever need assistance in the future, please remember we're just a message away. Regards, PlacidWay Medical Tourism
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Dina
Jan 19, 2024
Very quick to answer
Very quick to answer. Helpful & are willing to work with you
Response from PlacidWay Medical TourismMay 28, 2025
Hi Dina, Thank you for your wonderful review! We are so pleased to hear that you found our team to be helpful and quick to answer. At PlacidWay Medical Tourism, we always aim to be flexible and work closely with our clients to meet their needs. It's great to know that this was your experience. Should you require any assistance in the future, please know we are always here to help. Regards, PlacidWay Medical Tourism
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DP
Nov 17, 2023
Very poor & unprofessional service
Very poor service. They charge you unfair extra professional fees. In website mentions that they help people save money but in reality, it was just fancy words. They are doing broker work. If the medical service center quoted you $100, they are charging you $150 and that's how this business works. There's a female/male agent there in the philippines (I think her name ariannne), if she contacts you for your inquiry, please be cautious because she is a scammer. She shares higher quotations even though the doctor wasn't aware they charged that much amount of money. Once you paid the advance that agent not answering your calls/emails/ sms.
Response from PlacidWay Medical TourismOct 17, 2024
Dear DP, Thank you for sharing your feedback, even though some time has passed since your experience. We sincerely apologize for the frustration you felt at that time. While this is not reflective of the level of service we strive to offer, we want to acknowledge your concerns. Since then, we’ve worked diligently to improve our processes, particularly around pricing transparency and communication. We deeply regret that your experience did not meet expectations, but we hope you’ll see the positive changes we've implemented. If there is anything we can still assist you with or if you'd like to discuss your concerns further, please feel free to contact us directly Your feedback has been valuable in helping us grow, and we hope to regain your trust in the future. Warm regards, PlacidWay Medical Tourism
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Patricia H.
Oct 24, 2023
My experience was a great one
My experience was a great one, I totality was please, with my services provided by my Dr. Yuliya Viadimirovana Nilonova she is a great plastic surgeon. I am very happy with my results and when I was at their clinic they attend to my needs. recommend them to anyone that is thinking about having plastic surgery.
Response from PlacidWay Medical TourismMay 28, 2025
Reply to PlacidWay's Customer Reviews 2025 Custom Gem This is for informational purposes only. For medical advice or diagnosis, consult a professional. Show thinking Dear Patricia Huizar, Thank you for sharing such a wonderful and detailed review. We are so happy to hear that you had a great experience and were pleased with your services. It is fantastic to know that Dr. Yuliya Viadimirovana Nilonova provided you with excellent care and that you are very happy with your results. Our goal at PlacidWay Medical Tourism is to connect our clients with top-tier surgeons and clinics where their needs are fully met, and it sounds like we achieved that with you. Your recommendation means the world to us. If you ever need any assistance in the future, please do not hesitate to reach out. Regards, PlacidWay Medical Tourism
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