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PIURIFY (piurify.com) has 554 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
piurify.com
Website
piurify.com
Category
Water Utilities
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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PIURIFY Customer Support Team was patient, personable and responsive to ALL my concerns. More importantly, the HydroNator Water Bottle works exceptionally well…
Response from PIURIFYSep 16, 2026
Thank you for sharing your experience! We’re glad our support team addressed your concerns and that your bottle is working so well. We truly appreciate your support! 😊
JW
Jerry W.
My PIURIFY HydroGenerstor Water Bottle…
My PIURIFY HydroGenerstor Water Bottle is amazing. It has worked as advertised…I have multiple ailments that it has addressed. I recommend getting this hydrogenated water bottle from PIURIFY!
Response from PIURIFYSep 14, 2026
Thank you so much for sharing your experience! We’re truly glad to hear that you’re enjoying your PIURIFY Hydrogenator Water Bottle and have noticed such positive benefits. Your recommendation means a lot to us! 💜💧
PB
Pat B.
quicker than promised delivery
Quicker than promised delivery
Response from PIURIFYSep 14, 2026
Thank you for your feedback! We’re glad your order arrived even sooner than expected. We really appreciate you taking the time to share your experience.😊
CG
Cordy G.
Great quality product
Great quality product. Superb battery life, can take to work and use throughout the day. Looks good too!
Response from PIURIFYSep 14, 2026
Thank you for sharing your experience! We’re glad to hear you’re happy with the quality, battery life, and how convenient it is to use throughout the day. We really appreciate your support!😊
SS
Susan S.
My Piurify water bottle stopped…
My Piurify water bottle stopped charging and would only show a red battery signal. I called customer service and spoke with a technician named John. He asked me to send him a picture of the bottle so they could diagnose the problem and either repair or replace it if necessary. He also reminded me to make sure I was using the original charging cord that came with the bottle.
When I checked my charging station, I realized it had been rearranged and I was using a quick-charging cord instead of the original cord. Since I honestly did not know what the original cord looked like, I simply stopped using the bottle.
Before the charging problem, I had been using my Piurify bottle two or three times a day and really enjoyed it.
What impressed me most was John’s persistence. Over the next several weeks, he continued to email me to see whether I had solved the problem. After about six weeks and three follow-up emails from him, I finally replied and asked what type of charging cord the bottle required.
John answered promptly. I found the proper USB-C cord, plugged it in, and immediately saw a blue battery signal. The bottle charged and is now working perfectly again.
If John had not taken the time to follow up with me, that bottle probably would still be sitting on my countertop as a non-functioning item and eventually would have ended up in storage.
Thank you, John, for your patience, persistence, and excellent customer service. We are fortunate to still have people like you who truly care about helping the customers they serve.
Response from PIURIFYSep 10, 2026
Thank you so much for sharing your experience! 😊 We’re very glad that John’s follow-up helped identify the charging-cord issue and that your bottle is now fully charged and working perfectly again.
Providing patient and dependable support is very important to us, so your kind words mean a great deal. We’ll be sure to share your feedback with John. Thank you for choosing PIURIFY and for giving us the opportunity to help! 💧
CB
Colin B.
After using the PIURIFY hydrogen water…
After using the PIURIFY hydrogen water bottle daily for some time, I can say without hesitation that this product has made a real difference in my life. My energy levels were noticeably and dramatically higher, my focus improved, and I felt better equipped to handle the demands of my workdays.
It wasn't until I lost the gasket on my bottle and went several weeks without it that I truly appreciated how much it had been doing for me. The difference was obvious and undeniable.
When I reached out to PIURIFY to ask about purchasing a replacement gasket, they didn't hesitate — they simply asked for my address and sent one out. No hassle, no charge, no runaround.
That kind of customer service is rare, and combined with a product that genuinely delivers on its promises, I couldn't recommend PIURIFY more highly. If you're on the fence, don't be. This is the real deal.
Response from PIURIFYSep 9, 2026
Thank you so much for sharing your experience with us. We’re very glad to hear that you’ve been enjoying your PIURIFY Hydrogen Water Bottle and that our team was able to quickly help with the replacement gasket.
We truly appreciate your kind words about both the product and our customer service. Thank you for your trust and recommendation!
AP
Aparecida
A great costumer service
A great costumer service with fast response and problem solving. I had a problem with the water filter malfunction, John answered me during the weekend and holiday, I did everything to solve the problem.
Response from PIURIFYSep 8, 2026
Thank you for sharing your experience! We’re glad John was able to assist you quickly and help work through the issue with your water filter.
We truly appreciate your patience and your kind words about our customer service. Thank you for choosing PIURIFY!
JU
Judd
Excellent Product and Customer Service…
Excellent Product and Customer Service from Piurify
I’ve been very pleased with both Piurify’s Flask hydrogen water bottle and the company’s customer service. The Flask is a convenient design, easy to use, and simple for preparing hydrogen-infused water at home or on the go. It feels thoughtfully made and has quickly become a practical part of my daily routine.
What stood out most, was Piurify’s customer support. Their email responses were excellent—prompt, and genuinely helpful. My questions were answered quickly, with detailed information and a professional, friendly tone. It was reassuring to receive such fast and attentive assistance rather than having to wait days for a response.
The Flask is a solid product, and Piurify’s support makes the buying experience even better. I would gladly recommend both the bottle and the company to anyone considering a hydrogen water product.
Response from PIURIFYSep 8, 2026
Thank you so much for taking the time to share your experience! We’re glad to hear that you’re enjoying your PIURIFY Flask and that it has become a convenient part of your daily routine.
We also truly appreciate your kind words about our customer support. Providing prompt, helpful, and friendly assistance is very important to us, so it means a lot to know you had a positive experience.
Thank you again for your recommendation and for choosing PIURIFY!