PIURIFYReviews of piurify.com

Response from PIURIFYApr 5, 2024

Hi John! We're genuinely sorry to hear about your experience with our Piurify product. Our commitment to quality and customer satisfaction is paramount, and we stand by our promise of a lifetime warranty. We'd appreciate the opportunity to understand what specifically stopped working and address any issues directly. Your satisfaction is our top priority, and we're here to ensure you fully enjoy the benefits of our product. We sent you an email and hope to hear from you soon.🤗

Response from PIURIFYApr 5, 2024

Hi Andrew! We deeply apologize for the inconvenience and frustration caused by not receiving your order. Your experience is far from the high standard of customer service we aim to provide. Upon review, it appears there was a delay due to limited stock availability at the time of your purchase. Understanding your decision not to wait, we have processed a full refund for your order. We sincerely regret any disappointment this situation has caused and are here to explore any possible way to rectify this and improve your experience with us. Your feedback is valuable, and we are committed to making things right.🤗

Response from PIURIFYApr 9, 2024

Hi Thomas! We're sorry to hear about your experience. The PPB display on our device is designed to estimate hydrogen production based on the cycle and not to measure it in real-time. We understand this can be confusing, and we're here to help. Please check your email for more detailed information and support on how to accurately measure hydrogen concentration in your water. Thank you for your feedback and for giving us the opportunity to clarify.🤗

Response from PIURIFYApr 9, 2024

Hi there! We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're keen to resolve this matter for you as swiftly as possible. Please check your email for further assistance regarding your order.🙏

Response from PIURIFYApr 9, 2024

Hi Barbie! We're so sorry to hear about the trouble you've had with your bottle and the confusion regarding the warranty registration. It seems there might have been a miscommunication on our part, and for that, we apologize. We genuinely want to make things right for you. Please check your email for a message from us, as we've reached out to address your concern directly and ensure you're fully taken care of.🤗

Response from PIURIFYApr 9, 2024

Hi there! We're truly sorry to hear you haven't received your order yet. We understand how important it is for you to receive your products promptly and are here to help sort this out as quickly as possible. We've sent you an email to gather a bit more information so we can investigate what happened and ensure you receive your order or an appropriate solution. Please check your email, and again, our apologies for the inconvenience.🙏

Response from PIURIFYApr 9, 2024

Hi Ted! We deeply apologize for the confusion caused by our recent email. It seems there was a system error that led to our review request being sent out more broadly than intended. We understand that this may have been confusing, especially since you haven't made a purchase with us. Please rest assured this won't happened again, and we appreciate your understanding and patience as we work to prevent such errors in the future.🤗

Response from PIURIFYApr 12, 2024

Hi Susan! We're sorry to hear about the issue with your water hydrogenator. It’s important to us that our products perform as advertised. We've sent you an email to address this more thoroughly and discuss how we can make this right. Please check your inbox for our message.🤗