PIURIFYReviews of piurify.com

Response from PIURIFYNov 26, 2024

Thank you for sharing your experience. I wanted to let you know that I tried calling you earlier regarding the issue, but it seems I missed you. I’ve left a voicemail message, so please feel free to check it and let me know a good time to connect. I completely understand how frustrating this situation must be, and I’m here to assist in resolving it as quickly as possible.

Response from PIURIFYJun 10, 2024

Hi Richard! Thank you for bringing this issue to our attention. We apologize for the inconvenience and frustration this has caused you. We are actively working on fixing this problem. In the meantime, please try using Chrome or a different browser as a temporary solution. Your feedback is important to us, and we appreciate your patience.🤗🙏

Response from PIURIFYApr 13, 2024

Hi Jade! We’re truly sorry to hear that you're disappointed with your purchase. Your satisfaction is very important to us, and we’d love to make things right. Please check your email for further details on how we can assist you.🤗

Response from PIURIFYApr 12, 2024

Hey there! We're sorry to hear that you're not fully satisfied with the performance of our water hydrogenator. It's important to note that hydrogen gas itself does not significantly alter the taste of water. To ensure you're getting the benefits of hydrogen-rich water, we recommend using an H2 test kit. We've sent you an email with more details on how to verify the hydrogen levels effectively.🤗

Response from PIURIFYApr 9, 2024

Hi Tammi! We're genuinely sorry to hear about the leaking issues you're experiencing with your handheld water bottles. We understand how frustrating this can be, especially when it affects your belongings. Rest assured, we're here to help and we've sent you an email to further address this concern and work towards a satisfactory resolution for you. Your enjoyment of the hydrogen water should not come with such inconveniences, and we appreciate the opportunity to make this right.🤗🙏

Response from PIURIFYApr 12, 2024

Hi Adrienne! I'm really sorry to hear about the confusion regarding the hydrogen levels you expected and the performance you experienced with our pitcher. It sounds like there was a misunderstanding about the capabilities of our pitcher, which is designed to produce up to 1.3ppm (1300ppb) of hydrogen. I understand that this was not sufficient for your needs, and I'm glad to hear that our customer service team was able to address your concerns with a refund. It's great to hear that you've found a product that meets your expectations for higher hydrogen levels. We truly appreciate your feedback as it helps us improve and clarify our product descriptions to ensure our customers have accurate expectations. If there's anything else we can do for you in the future, or if you're ever interested in trying one of our higher-capacity bottles, please let us know. Your satisfaction is very important to us, and we're here to help.🤗 🙏

Response from PIURIFYApr 12, 2024

Hi Heidi! We're sorry to hear you're experiencing issues with your bottle. It seems there might be a problem with the battery or the display function. Typically, a full charge should last for up to 12 cycles on the 5-minute program and up to 8 cycles on the 10-minute program. If your experience differs, it indicates a potential issue. We've sent you an email to address this further and would appreciate your feedback to ensure we can provide the best solution.🤗