PIURIFYWe're dedicated to redefining water consumption by combining science and sustainability for our customers' well-being. Join us in a lifestyle where wellness meets advanced hydration, making every sip a step towards optimal health.
PIURIFY (piurify.com) has 554 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nicky
I like my bottle, and what made me purchase this product it’s because of there guaranty and I recommend it to anyone
Response from PIURIFYJun 22, 2026
Thank you so much for your kind feedback. We truly appreciate your recommendation and support!😊
Mrs. G.
I was really optimistic about the quality of this product. Started off very strong. Have been using it for about 3 weeks now. When I open my water bottle, you can hear the pressure release from the hydrogen. Recently, however, that has seemed to go way way down and I'm assuming it's not working as great as it did in the beginning. I've used the right kind of water, cleaned it according to the instructions, and the pressure is almost non existent. Hoping this changes as i really like the product! UPDATE: After the Piurify rep contacted me after my initial review, and gave us some advice that we followed, the product functioned as intended and we have had no further issues! I was grateful for her knowledge and kindness and would recommend this product to anyone! Upgrade to 5 stars! I tell everyone about it!
Response from PIURIFYJun 19, 2026
Thank you for sharing your feedback, Mrs. Goode and we’re sorry for the concern. The pressure may become less noticeable as the bottle settles with regular use. The pressure sound is usually caused by excess gas, so we do not recommend relying on that alone as the main sign that the bottle is working. The Hydrogenator Bottle has a tiny drain vent at the bottom that is designed to expel excess gas and byproducts during operation. That said, we understand your concern and want to make sure everything is working properly. We’ve sent you an email so we can help sort this out and assist you further.😊🙏
Louis
The customer support is truly excellent. Piurify stands by their products. After about a year of operation, I experienced problems with the water filtration pitcher base unit. I reported this to customer support. Customer support did not hesitate in sending a new base unit. The machine is working fine and I'm back to filtering water.
Response from PIURIFYJun 18, 2026
Thank you so much for your kind feedback, Louis. We’re very happy to hear that our support team was able to help and that your pitcher is working well again. We truly appreciate your trust in PIURIFY and are always here if you need anything in the future.😊
Carlton Eddy I.
Frist and foremost the customer service is phenomenal, I had a few questions, e-mail them, the response time was almost immediately. I installed over a PVC piping, took just a few minutes to install, Been using for over 2 weeks now, No issues, water is fine, Good Bye finally to my water softer, and purchasing bags of salt . Very Happy, Would truly recommend
Response from PIURIFYJun 18, 2026
Thank you so much for your wonderful feedback, Carlton. We’re happy to hear the Over-Pipe Water Descaler is working well for you. Thank you for choosing PIURIFY!🤗
Nikki E.
I had an absolutely great experience with my hydrogen water bottle and when I experienced an issue customer service was on it immediately!! I am so happy my friend ordered this gift for me from this company. They are great!!
Response from PIURIFYJun 17, 2026
Thank you so much for sharing this! We’re happy to hear you had a great experience with your hydrogen water bottle and that our team was able to help quickly. We truly appreciate your kind words and support!🤗
P C.
I had to contact customer service when I didn't receive a shipping confirmation notification. The response was prompt and polite. I was provided tracking information received my bottle in perfect condition the next day.
Response from PIURIFYJun 15, 2026
Thank you so much for your feedback! We’re happy to hear the support was prompt and helpful, and that your bottle arrived safely the next day. We truly appreciate your support.🤗
Cindy
Great customer service! They care. I love their products. Dianna is the BEST!
Response from PIURIFYJun 15, 2026
Thank you so much for your kind words! We truly appreciate your support and are so happy to hear you love the products. Dianna will be glad to know she made your experience a great one.🤗
Peter A.
Piurify truly stands by there product. A company that backs there warranty not only with words but with immediate action. What a seemless, painless and amazing experience that Piurify customer service provides and had my unit replaced with no issues whatsoever. Thank you Piurify for backing your products with a real Warranty and great Customer Service. I will definitely continue doing business with you!!
Response from PIURIFYJun 15, 2026
Thank you so much for your kind words! We truly appreciate your trust and are so happy to hear the replacement process was smooth and easy. We’re grateful for your support and look forward to continuing to serve you.🤗
