PITS Data RecoveryReviews of pitsdatarecovery.com

Although the service was quite expensive but they were able to retrieve data I thought was already lost.

The service was efficient and effective. Quick service and very helpful. Ansewered all of my questions. Thank you.

PITS were great they recovered my 3 very old hard drives very quickly and recovered all the original file names, which when I had other drives recovered previously by another company the file names didn't come through, so this was very satisfying! Alvin went out of his way to help me personally and gave me an introductory discount too, so throughly happy with the whole PITS experience! Highly recommended!

I dropped my hard drive and thought I lost everything—over 3TB of important stuff gone just like that. Luckily, I found PITS Global Data Recovery Services, and these guys did an amazing job! Since I needed the data fast, they handled it as a rush case and got everything recovered within 48 hours. The best part? They let me connect remotely to check all my files before making any payment, so I knew everything was there and working. Once I confirmed, I paid, and they sent me the data on a new hard drive. Honestly, I couldn’t be happier with the service. If you’re ever in a data disaster like I was, hit these guys up—they’re the real deal.

This company is making money only by "checking" discs. After that, they asked for £3,000 to repair my HDD. Scam! I don't recommend it!

I don’t recommend this company at all. I sent my USB flash drive away having clearly stated on the phone what was wrong with it. I was quoted approx £100 to repair. The cheaper option they came back with was £690 increasing to £1515 for a faster turnaround. I was duped into sending it off to them with the £50 initial charge and a rough idea of cost that was wildly under their minimum charge. Unscrupulous tactics stay well away.

Adam and his team delivered excellent customer service and I hope I don't loose my data but if anyone else does then I definitely would recommend them.

My intention for this post is to make the business owners aware of their reps, and in no way to hurt their business. I recently had a Samsung T7 4TB SSD drive stop mounting to my desktop. I found PITS and sent in my request, which was promptly followed up with a phone call from a representative and a $100 fee to expedite the process. Once my drive arrived at their center, I was given four service options: Data Recovery Service Options: Economy Data Recovery Avg. Turnaround Time: 3-4 weeks Price: $1,695 Standard Data Recovery Avg. Turnaround Time: 1-2 weeks Price: $2,288.25 Priority Data Recovery Avg. Turnaround Time: 2-5 days Price: $3,089.14 Emergency Data Recovery Avg. Turnaround Time: 24-48 hours Price: $4,170.34 This was all before they even confirmed if they could recover the video files. After getting on the phone with them, I explained that these prices were way out of my budget (I really wish they had told me this upfront). The sales rep then proceeded to lower the price and finally offered Option 4 at $1,000 if I left a review. Their pricing structure seems subjective and potentially predatory, based on who they are talking to. I just wanted to share my experience so others know what they're getting into. After declining their service multiple times and hearing the rep insist that I wouldn’t find a cheaper price elsewhere and cautioning me about attempting to fix it myself, I had to pay an additional $25 to have my drive sent back. From the initial phone call to receiving the estimates, it took from Saturday to Thursday and cost me $125, and my issue was never resolved. *Edit Update: After calling Samsung they told me that all it was was a formatting issue so I just needed to open the drive on a PC, transfer the files to a safe external, then reformat the entire drive for Mac again. It's 8 months now and haven't had the issue again. • A $4100 savings that took $0 and 5 minutes to fix.