Pitch-UsReviews of pitch-us.com

Response from Pitch-UsMar 22, 2025

Hello Aleksandar, We’re sorry to hear you feel this way. Due to a technical issue within our Ads Manager account, all campaigns were temporarily postponed, which caused unexpected delays. We completely understand how frustrating that can be. That said, we want to confirm that your package was refunded in full even though we received some strong language. We’ve taken steps to prevent this type of situation from happening again. If you have any further questions, feel free to reach us at [email protected] — we're always here to help. Best regards, Team Pitch-Us

Response from Pitch-UsMar 11, 2025

Hello Matthew, We regret to hear about your concerns. Please know that we do not use any artificial streaming methods as described in your review. At this time, we do not have any information on your campaign, but we’ve reached out to request further details so we can properly address this. It’s also interesting to see that every review you’ve left for other companies is negative. Regardless, we’re open to resolving this and assisting you—please contact us at [email protected]. Best, Team Pitch-Us

Response from Pitch-UsMar 11, 2025

Hello Rob, We truly apologize for the delay and any frustration caused. ⚡️ Our ad system experienced technical issues, which resulted in postponed campaigns, but we want to assure you that all campaigns have since been restarted. As for your refund request, we’d be happy to review it and process it accordingly. Please contact us at [email protected], and we’ll take care of it. Best Regards, Team Pitch-Us

Response from Pitch-UsMar 12, 2025

Hello Miquel, We take these matters seriously. However, we want to be clear that we do not engage in artificial streaming or use the techniques mentioned. At this moment, we do not have any information about your campaign and have requested more details to properly investigate. Additionally, we are not aware of having any fake reviews—all feedback comes from real customers. We would love to resolve this case—please get in touch with us at [email protected], and we’ll work to assist you as best as we can. Best regards, Team Pithc-Us

Response from Pitch-UsMar 12, 2025

Hello Brandon, We’re sorry to hear about your concerns and truly appreciate you bringing this to our attention. We want to clarify that we do not use any of the techniques mentioned in your review. Our goal has always been to provide artists with effective, ethical promotion that helps them grow organically. Regarding your situation, we are actively working on resolving this case to ensure you are satisfied with the outcome. We understand how important your music is to you, and we want to make sure everything is handled properly. Our team has been reviewing your case thoroughly, and we appreciate your patience as we work through this. If you have any additional details to share, we’d be happy to look into them. Your satisfaction is important to us, and we’re committed to making things right. Best regards, Team Pitch-Us

Response from Pitch-UsMar 12, 2025

Hello Ryan, We completely understand your frustration and sincerely apologize for any inconvenience. We experienced technical issues with our ad system, which led to campaign delays. At this moment, we do not have any information regarding your order, so we are unable to verify the details of this case. If you’d like us to investigate and assist you, please contact us, and we’ll be happy to help. Best, Team Pitch-Us

Response from Pitch-UsMar 12, 2025

Hello Anders, We’re sorry for any inconvenience you’ve experienced. Recently, we encountered technical issues with our ads, which resulted in campaign delays. We understand that this may have affected your order, and we truly regret the disruption. Regarding lost track links, when an order is placed as a bundle or upsell, Shopify does not always send us the track details. However, we actively reach out to customers when we notice missing links to ensure everything is set up correctly. We value your trust and would love to resolve this for you. Please let us know how we can assist! Cheers, Team Pitch-Us

Response from Pitch-UsMar 14, 2025

Hallo Laura, wir nehmen deine Bedenken sehr ernst und entschuldigen uns, falls es zu Missverständnissen bezüglich einer Entschädigung gekommen ist. Wir möchten stets sicherstellen, dass unsere Kundinnen und Kunden zufrieden sind, und wenn etwas übersehen wurde, würden wir es gerne in Ordnung bringen. Melde dich bitte bei uns unter [email protected], damit wir alles prüfen und dir weiterhelfen können. Wir wissen deine Zeit zu schätzen und freuen uns, diese Angelegenheit zu klären. Herzliche Grüße, Team Pitch-Us