Shanen S.
you get "streams" but spotify knows theyre artificial
they advertise "organic streams" but spotify alerted me they detected "artificial streams on my account" still waiting on delivery of a few products. there are unique streams, dont get me wrong but advertising organic streams and then finding out that some are artificial feels a bit like a bait and switch. my music is getting heard but i have a bad taste in my mouth EDIT I've chatted extensively with pitch us support who assured me they use no artificial sources. Also, since then the alert on my account has fallen off. Seems like the issue was spotify's fault not pitch us. As such I am very satisfied with my experience and would use them again.
Response from Pitch-UsNov 19, 2024
Hello Shanen, We’re sorry to hear about your concerns. We’ve reached out to request more information regarding your campaign and would love the opportunity to resolve this matter. Please note that we do not work with above mentioned streams, as our goal is to provide promotion that benefits artists. Feel free to contact us at [email protected] so we can investigate further and address your concerns. Best regards, Team Pitch-Us