Roy K.
Worst service ever
Came to my house because my heat was off. As I'm 94 years old this was a concern. I was told I needed to spend $15,000 on a new boiler. I called another plumber who came to the house and said I only needed a new circulator for the porch as the other two circulatory were fine. He turned the furnace on activating heat in the house and returned the next day to repair the damaged circulator. The boiler is fine. PipeWorks never suggested a repair to the damaged circulator nor did they restart the boiler so I could have heat in the house. All they wanted to do is sell me a new boiler.
Response from Pipe Works Services, Inc.Apr 11, 2016
We want to apologize for any inconvenience this may have caused you. I cannot say for sure what happened in your basement, but our technicians are all trained to offer options on both repair and replacement. At this point, what is important is that you are safe and comfortable.


