Ken L.
Kitchen drain and potential main line
PipeWorks came out to evaluate a snake auger for my kitchen sink and potentially out to the main sewer line. A prior plumber had cracked part of the piping beneath the sink, and despite removing the trap and trying to snake it out, I couldn't unblock the pipes out of my kitchen sink....further, in the basement, water was flowing, but seemed to be backing up after some time, indicating a potential blockage in the pipe. I snaked out this line myself as well, but couldn't remedy the problem. Pipeworks came out, and quoted $1000 for snaking the main line with video, kitchen snaking and repairing the piping. I thought that was high given I could rent a snake auger for $50, or even buy one for $500! Nonetheless, I need the work done and figured would just do it...after calling in the video camera, they confirmed that it wasn't actually a blockage, but that the pipes narrowed, which was causing build up and the apparent blockage. Said it was fine and safe, and that I didn't need $300+ cost of snaking that line. The snaking of kitchen and pipe repair took ~2 hours and I was charged $600+. Good quality of work, they're honest, but probably a little pricier than average. Could just be my neighborhood which tends to price out higher than what I see comp costs online. All in, I've used Pipeworks in the past, and while a little pricey, they're reliable, honest and do good work. Highly recommend versus an unknown who may be cheaper quote, but less honest in what needs to be done.
Response from Pipe Works Services, Inc.Apr 27, 2017
Hi Ken! Thank you so much for taking the time to leave us a review! We sincerely apologize that our company is a little pricier than average. Our intention is certainly not to have high prices but to simply charge for expertise, quality of our work, and an informative and professional service experience. We possess state of the art tool and technology that separate us from other companies. We also want to thank you for saying we are reliable, honest, and perform good work! Please don't hesitate to call us again!


