Pinpoint Payments Reviews | Read Customer Reviews of pinpointpayments.com

Pinpoint PaymentsReviews of pinpointpayments.com

4.997 reviews
Administration & Services
1111 Lincoln Road, Suite 500, Miami, Florida

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Pinpoint Payments

About Pinpoint Payments

Not Just A Payment Processor. We're Your Payment Partner. Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results.While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us. ✅ Real Support From Real Humans in the US ✅ Full Transparency with No Hidden Fees ✅ Friction-Free Setup To Avoid Disruptions ✅ Quick, Easy, and Simple Approval Process Worried about switching providers? Don’t be. We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.

Pinpoint Payments (pinpointpayments.com) has 97 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: pinpointpayments.com
Website: pinpointpayments.com
Category: Administration & Services
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 41% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pinpoint Payments reviews

97 approved reviews, newest moderated first

Adena R.
Oct 31, 2023
Amy was so so helpful!
Amy was so so helpful!! Spent tons of time making sure I understood the process.
Response from Pinpoint PaymentsJan 7, 2025
Thanks for the amazing feedback, Adena! You’ve officially made our day brighter.
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donna B.
Oct 30, 2023
above and behind
when i call Amy always willing to go above and behind to help me I've been with them for the pass two years in have no compliant
Response from Pinpoint PaymentsJan 7, 2025
We’re thrilled you’re satisfied, Donna! Here’s to many more great experiences together!
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Katya
Oct 20, 2023
Great service from Mark
Great service from Mark, he really cared about finding a machine tailored for our business!
Response from Pinpoint PaymentsJan 7, 2025
Thank you so much for your support, Katya! We’re so happy to hear you’re satisfied.
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Rellan L.
Oct 18, 2023
Need cash
Expperences
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Navin
Oct 4, 2023
Nice Experience
My contact person Amy Hess is super nice and prompt to my concern. She made the entire process with smooth experience although there was little hiccups by another rep. There were lots of confusion on first hand as we switch to this provider but Amy patiently explained and drove us through each step. I would definitely recommend to my friends for their business.
Response from Pinpoint PaymentsJan 7, 2025
Thank you so much, Navin! We appreciate your feedback and look forward to continuing to support your business
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TMDK B.
Oct 4, 2023
Working with such a professional group…
Working with such a professional group of individuals make my life very easy when it comes to merchant processing. Always available even after hours when you need them when it matters the most. Nicole, Sharminy, Bryce, Nico all of the Pinpoint team can’t thank you guys enough for all the great years of working together it’s an Honor and pleasure. And a lot of fun and laughs as well. Keep up the great work!
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Benjamin
Aug 19, 2023
Nico and Sharminy are special talents
Nico and Sharminy are special talents. Took good care of us when we really needed their advice. Responsive and trustworthy.
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Christina
Jul 4, 2023
Great company to deal with!!
I love that everything was explained throughout the process and that everything is very personable. If there is anything you have questions about or need assistance for it’s literally at your fingertips and there’s always a “real” person to talk to. Mark is very knowledgeable and makes everything that much easier in the process.
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