PinnacleluxuriesReviews of pinnacleluxuries.com

I can only say SCAM. DO NOT BUY FROM THEM!

4/23/25: I ordered and received the screen protectors that have the privacy film on them for my ZFold 5. They do not provide the plastic case that facilitates installation, nor any of the additional items such as alcohol pads, cardboard scraper, or dust pads/cloth. However, the description of the item does not state that these items will be included, so please be aware. I installed the screen protectors and had tons of bubbles that were caused by my technique. Despite this, I contacted customer service and Sophia Lane stated that I would receive a replacement free of charge. UPDATE 5/14/25: Still have NOT received a replacement that Sophia Lane had promised. I have emailed her a few times and keep getting ghosted and ignored. Guess these other reviewers are correct! Don't waste your money on this Pinnacle "Luxuries."

Ordered a phone case and realized the whole operation is a huge China scam. If you've lost money on cheap or undelivered items contact your credit card and file a dispute with them. Most credit card companies side with their customers if you can prove you've tried to contact the company and recieved no reply or recieved crappy mechandise and customer service blows you off. I'm also going to file a complaint with the US Atty. General and my states Atty. General and the Better Business Bureau.

This company sent me the wrong item after I ordered a $54 phone case from them. I have emailed them THREE TIMES trying to get this corrected. They will NOT respond to me! Terrible customer service! Do NOT order from them. I have seen several other negative reviews about this company. UPDATE: I finally received a response from someone named "Sophia Lane". She apologized profusely and said that the correct item would be shipped immediately. She even answered several questions for me. But guess what? She completely stopped responding to me and the correct item was NEVER sent. I gave them several weeks to respond, which they did not, so I filed a dispute with my credit card company. TERRIBLE experience!! UPDATE - June 24th - My credit card company investigated my claim and I have been awarded a full refund. I notice that Pinnacle Luxuries is now going by the name "Avontic" on their website.

Ordered several watch bands and received incorrect item twice . It’s like Fort Knox trying to complete a return . Customers are responsible to pay for return shipping product back . Of which is ridiculous. Total rip off. Return email address is a Gmail about of which is a total eye riser . What you order isn’t what you’ll get . I feel like they complete your order blind folded and don’t care what they ship and it’s an act of congress to get your money back . Total rip off company.

Received today, not even close to what I rendered, wrote to the customer service address they provided, and it bounced back. I will not buy here again, I suspect it is a scam. Will change your credit card number.

Bought the Paracord Rope Survivalist Workout Band For Samsung Galaxy Watch 6 5 4. I received it today and though it fits the watch, the latching mechanism requires a second person be involved to put the watch on (you hold the band in place while the other person inserts the pin and screws it down. You can probably take it off yourself, but I can't prove that. After 8 or 10 tries, it is impossible to close the watchband by myself. Had it been an adjustable ratchet type latch, like on most metal bands, this would be an excellent watchband, but the two-piece horseshoe-shaped shackle/pin design makes it completely unusable. Because of this design flaw, I request a full refund with no restocking fee.

Scam. I bought a band for my boyfriend that I also never received. Nobody will return my messages.