Marvin O.
Stay away from this merchant
Stay away from this merchant. Their return policy is bs. The never replied and didn't even bother giving the in the EU legally required 2 week return. Needed to file a complaint with MasterCard.
Pinnacleluxuries is listed under Computers & Phones.
Pinnacleluxuries (pinnacleluxuries.com) has 139 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 125 reviews with 1 star · Clear filters
Marvin O.
Stay away from this merchant. Their return policy is bs. The never replied and didn't even bother giving the in the EU legally required 2 week return. Needed to file a complaint with MasterCard.
Richard H.
DO NOT BUY FROM HERE!!! You have been warned. I ordered a $54 phone case wallet. Supposedly was from France with luxurious leather. I got a cheap vinyl case from China. It took over a month to receive so I can't claim a refund. They get you this way. You have only 30 days from your order date, not the date you receive it. And if you put credit cards/ID cards in the slots made for them, you can't close it flat. And the molded volume buttons in the plastic case around the phone dont work right. You press volume up and then it presses it to go back down. Very cheap and poor desugn. This is at best a $5 case from a dollar store.
David C.
Wrong item sent and silence from the company in my attempts to resolve the issue. Scam. Glossy images on their website and no substance to provide any service. They will take your money and run. Putrid company reflecting the quality of the people working there.
Jen
I ordered a case and it took so long to get here that I had to order one from somewhere else. when I finally received the case and entered the return they did not give me an address to return it to. I have emailed them at least 5 times in the last few days for the address with no response. I also have to return it at my expense. I would not recommend ordering from this company. the customer service is some of the worst I have ever dealt with.
Ross
I would give zero stars, if I could. Charged exorbitant amount of money for two cellphone covers and a set of screen protectors. I receive the package, the screen protector comes with a number of pieces and gadgets for installation and no instructions. I email them. No response. Couple of months later one of the cellphones drop and the cover BREAKS. So much for a $55 cover, which is supposed to be handmade. the cover is made by melkco.com. I contact melkco and they say they have no responsibilities, since the product was sold by Pinnacle Luxuries. Stay away from this website, and melkco products. Total scam. God knows what kind of screwed up sweat shop this is, here just to scoop up some money and get lost in the crevices of Chinese capitalism.
Tyson C.
Watch band was LOW quality. Clearly just one of those CHEAP (like get it for $2 on Ali express) watch bands, arrived broken three weeks after their 'estimated arrival. Messaged seller 4 different times and zero reply. Had to open dispute with PayPal.
lac V.
Scam company, I got scammed!!!!!! Puchased a Iphone case and was sent the wrong case size on purpose (after reading multiple reviews of other customers). Attempted to contact the company and provided an incorrect address that leads to a giant Cube warehouse. No response only automated. Got scammed of $59.00 plus tax. Still have bogus iphone case that does not fit, and no human being to speak with for a refund back on my credit card. SCAM, CON ARTIST!
Tim B.
No customer support. No phone numbers. I was scammed into returning an item I never even unboxed...returned at my own expense. They never refunded my original purchase or even corresponded in any way as to the status of my refund. It has been almost a month with no word whatsoever, I WILL NEVER BUY FROM OR RECOMMEND THEM AGAIN.