Gloria
Fast customer service
I received the wrong dress and immediately sent a message to customer service. PinkLily responded to my email within 24hrs. Easy instructions on what to do with the wrong dress: sent new shipping label, locations on USPS drop offs. Unfortunately the dress I originally ordered went out of stock.
Response from Pink LilyJul 30, 2021
Hey Gloria, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.


