Pink LilyPicking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Pink Lily (pinklily.com) has 395 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Hailey
Pink Lily is definitely my favorite place to shop. I love the clothes so much and both times I’ve had to contact customer service, they responded quickly and made thing so simple. I also love their body positivity and how they show so many different shapes and sizes of women.
Sara E.
Pink Lily is quickly becoming my favorite place to shop. I love everything I have ordered - the quality is amazing. I recently had a question about an order I had placed and did not expect to hear back so quickly. The people I corresponded with were helpful and friendly. Can’t ask for anything better. I’m already filling my shopping cart up again!
Response from Pink LilyFeb 7, 2022
Hey Sara, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Noreen H.
I have been a Pink Lily fan and shopper for several years. I love the quality, variety and price of their clothes. I have had to contact customer service several times. Each time I have been so impressed with their prompt response, professionalism, as well as their being personable as well. The last time I contacted them I was thanked for being a loyal customer. It was heartfelt and sincere. It is going the extra mile like that, appreciating their customers that makes me happy to support a boutique like Pink Lily.
Response from Pink LilyFeb 5, 2022
Hey Noreen, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Teresa R.
They were very fast in responding and gladly refunded my money.
Response from Pink LilyFeb 4, 2022
We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Selina M.
I recently purchased 2 one piece bathing suits, several bralettes and a sweatshirt. The sweatshirt arrived with 2 snaps that were broken. I ordered a sewing kit from amazon and just figured I would try to figure out how to sew them back on vs me trying to send back. After looking closer, that was not possible. I reached out to Pink Lily & received an email back with in just a few hours. They are sending me a new sweatshirt and told me to donate the other. Customer service doesn't get much better than that! I will continue to do business with PL as they are now my new favorite boutique!
Response from Pink LilyFeb 3, 2022
Hey Selina, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Shelly C.
Pink Lily has excellent customer service. I was having difficulty trying to exchange something and they responded to me immediately and helped me through the process!!! Highly recommend!
Response from Pink LilyFeb 3, 2022
Hey Shelly, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Brianna M.
Pink lily is my favorite site. Their clothes are well made, cute and comfortable. Their shipping is so fast. Any time I’ve needed help with customer service they reply quickly and fix my problem.
YogaLoveOm C.
Love love love Pinklily! The customer service is awesome, the clothes are great quality. I purchase from them often and love that they show outfit options and outfits on different body types.
Response from Pink LilyFeb 2, 2022
Hey Yoga, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
