PingPong PaymentsPingPong provides marketplace sellers and entrepreneurs global solutions for controlling their domestic and international funds. A PingPong account enables companies to significantly reduce their costs when receiving or making international payments - all on a platform that helps increase operational efficiencies, saves time and allows sellers to manage their business profits from a single source.
PingPong Payments (pingpongx.com) has 337 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Banking & Money · Woodland Hills, California
Excellent
Banking & Money · San Francisco, California
Excellent
Banking & Money · Beverly Hills, California
Excellent
Banking & Money · San Francisco, California
Excellent
Showing 104 reviews with 1 star · Clear filters
Hua W.
There is no US support at all, I tried for several months! Never receive any support or feedback!
Response from PingPong PaymentsNov 10, 2025
Hi, we're sorry to hear about your experience. Please contact [email protected] with your account details, so we can investigate and support on this issue. Thank you
Charlie Charles (.
Please use the Google Authenticator PIN instead of the spam filter. It's super annoying how long it takes me to log in to this website. I waste so much time just trying to log in. This issue still hasn't been fixed!!!
Response from PingPong PaymentsOct 23, 2025
Thank you for bringing this to our attention. Feedback like this is helpful for us. Please contact [email protected] with your account details so we can resolve this and get you logged in. We're committed to improving your experience with PingPong.
Youtuber
They allow me to sign up, filling in my personal and business details. And then, they don't allow me to withdraw money from the system. Scam website.
Response from PingPong PaymentsSep 24, 2025
Hi, we're sorry to hear about your experience. Please contact [email protected] with your account details, so we can investigate. Thank you
H.Y.
My Vendor has been sending me $ through Pingpong for the start of when we opened an account with Pingpong in Jan 2025. Payments went through and we recived in our Bank Account. I noticed the past few months, we havent received any payment. My Vendor shows as payments were made bi weekly, But Ingpong shows nothing. There is NO support or Ticket creation in Pingpong. No one to talk to and they NEVER response to email. They owe my company several thousands of dollars. DO NOT USE THESE GUYS> ITS A HORRIBLE SERVICE & YOU MAY NOT GET YOUR PAYMENTS!
Response from PingPong PaymentsSep 24, 2025
Thank you for bringing this to our attention, we're sorry to hear about your experience. Please contact [email protected] with your account details so we can resolve this immediately. We're committed to making this right and improving your experience with PingPong.
Truth R.
ABSOLUTELY WORTHLESS SUPPORT! I keep getting the same message and their message box doesn't seem to recall the message I keep sending, showing an old message. I will change this to 5 stars as soon as someone reaches out to help.
Response from PingPong PaymentsSep 24, 2025
We apologise for the poor service you experienced. This falls short of the standards we expect. Thank you for the feedback. We'd like to investigate this matter further, so please contact [email protected] with your account details so our team can address this
Trang
Worst customer service ever! The website's features suck!
Response from PingPong PaymentsSep 24, 2025
We apologise for the poor customer service you experienced. This falls short of the standards we expect. Thank you for the feedback. We'd like to investigate this matter further, so please contact [email protected] with your account details so our team can address this.
Hal
I have had multiple problems with this site. Transactions don't go through but I enter the same details on another site and the transaction is processed. They changed their system sometime ago and now you have to wire funds from your bank into your pingpong acct. There is no ability to link the accounts to have funds automatically drawn. The latest problem is I tried to make a payment and pingpong says there are insufficient funds in my account to cover it. However, the current balance exceeds the payment amount by about $10. Due to numerous issues and the lack of customer service (it takes days to hear back from them), I am cancelling the service.
Response from PingPong PaymentsSep 24, 2025
We apologise for the poor customer service and platform issues you experienced. This falls short of the standards we expect. Thank you for the feedback. We're committed to ensuring our platform enables seamless movement of money, so will look into these issues further.
Kylly
just no reply to any questions, even it is so important and urgent. they are terrible at replying questions.
Response from PingPong PaymentsSep 24, 2025
Hi, we apologise for the poor customer service you experienced. This falls short of the standards we expect. We'd like to investigate this matter further, so please contact [email protected] with your account details so our team can address this.