Marianne F.
Disappointed Professional
I had an appt at 4pm on Weds 11/26. When I arrived at 3:22, I was told my appointment was at 3pm not 4pm and was turned way with a promise that zDr. Guirguis would call in my prescriptions To my pharmacy as the next appt they could give me was weeks away. No one called in my prescriptions despite the facts told to the very angry receptionist:My husband died the prior Thursday,I had to delay his funeral for one week because it was in another state and I Couldn’t change my appointment.NowI had to delay burying him again because the medicine was not called in as promised.I have been a Hospital Administrator for 27 years and a patient of this organization for 15 years. I couldn’t be more disappointed with them and am considering changing to another Dr. Respectfully, Marianne Frey
Response from Pain Relief CentersDec 2, 2019
We sincerely regret to hear you had a negative experience with us. We take your concerns very seriously and always take steps to correct them. Therefore, your case has been escalated to senior management for review.


