Pain Relief CentersPain Relief Centers have convenient locations in Tampa, Sun City Center, St Petersburg, Lakewood Ranch and Orlando. Have back or neck pain? Our board certified physicians are at your service.
Pain Relief Centers (pinellaspain.com) has 250 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 26 reviews with 1 star · Clear filters
Alta D.
No comment at this time. P.S. Staff need help, they don't see very concerned about patience needs.
Response from Pain Relief CentersNov 1, 2019
We take your concerns very seriously and always take steps to correct them. We sincerely regret to hear that you had a negative experience with us. We welcome you to email us any questions, concerns or comments to [email protected].
Steven M.
The use of surgury centers and over billing and billing for procedures not provided.
Response from Pain Relief CentersNov 2, 2019
We take your concerns very seriously and always take steps to correct them. We sincerely regret to hear that you had a negative experience with us. Please email us details of your experience to [email protected] so senior management can address your experience.
Karen T.
Main issues: 1) Never received a return call after leaving 2 tearful messages following complications from a cervical RFA. I even spoke to the office manager regarding this & that my primary care doctor had not received any reports after 4 months of treatment. 2) Upon receiving medical records (in person request) I was horrified by what information was NOT in the reports such as the complication from the procedure, the pain & concerns I described & what the treatment plan for the complication was. 3) What was even more upsetting was errors within the records such as incorrect procedures to be performed, stating examinations that were performed that were not, stating I reported great relief from procedure, stating that I was conscious & conversational during procedures & no mention of an injection given during an office visit. I’ve worked many years in the medical field & understand both sides but this experience was truly scary thinking about how many patients have little or no knowledge. I was so impressed & hopeful upon my first evaluation but quickly started to see the carelessness of procedures. The staff were always courteous & friendly but that’s about where it ended
Response from Pain Relief CentersNov 2, 2019
We sincerely regret to hear you had a negative experience with us and would like to turn that experience around. We take your concerns very seriously and always take steps to correct them. Therefore, your case has been escalated to senior management for review.
Jane N.
The nasty doctor is no doctor the way he talks..I'm out of there and if I can I would report him.
Response from Pain Relief CentersOct 14, 2019
Just following up. We take your concerns very seriously and always take steps to correct them. Therefore, please let us know if your issue has been resolved to your satisfaction. If you still have any questions or concerns, please email us at [email protected]. Thank You!
Rosario R.
I inow that doctors offices are busy all the time but when you have an appointment and you have to wait hours to be seeing that become a problem. The staff at the front dont have people skill when it come to explaining procedure or making appointment. It is aweful to have someone in front of you that looks like want to kill someone: no a good morning, everything went well, have a nice day. Simple expresion that can change the attitud of a person. I do have to say that the lady at front desk (long black hair) is the sweeties thing, so friendly and helpfull and Dr.Otero was very good.
Response from Pain Relief CentersOct 14, 2019
Just following up. We take your concerns very seriously and always take steps to correct them. Therefore, please let us know if your issue has been resolved to your satisfaction. If you still have any questions or concerns, please email us at [email protected]. Thank You!
Adele V.
Never come here
Response from Pain Relief CentersNov 2, 2019
We are reaching out to follow up. Since we take your concerns very seriously and always take steps to correct them, please let us know if your issue has been resolved to your satisfaction. Thank you!
Thomas D.
Dr. Otero never did my procedure and would not call me back or follow up with me. I asked numerous times and no response from him. I find that very in professional from a doctor.
Response from Pain Relief CentersOct 14, 2019
We are reaching out to follow up. Since we take your concerns very seriously and always take steps to correct them, please let us know if your issue has been resolved to your satisfaction. If you still have any questions and/or concerns, we encourage you to email us at [email protected]. Thanks!
Gary B.
Lost my chart and was treated in a very disrespectful manner
Response from Pain Relief CentersNov 2, 2019
We are reaching out to follow up. Since we take your concerns very seriously and always take steps to correct them, please let us know if your issue has been resolved to your satisfaction. If you still have any questions and/or concerns, we encourage you to email us at [email protected]. Thank you.